fbpx

Favorites

FAQs

Find Your Answer Here

We have rental locations in various cities namely- Vancouver, Richmond, Burnaby, Coquitlam and Calgary. We also offer airport rentals at VYR and YYC International Airports. Please visit our Locations page for detailed addresses and contact information.

Renters must be at least 21 years old. A young driver surcharge may apply to renters under 25.
You need to bring a valid driver’s license, a credit card in the renter’s name, and a confirmation of your reservation.
Yes, you can extend your rental period by contacting our customer service. Additional charges will apply.
Vehicles should be returned with the same amount of fuel as when rented. If not, a refueling fee will be charged.
Yes, we offer one-way rentals between our locations. Additional fees may apply.
You can make a reservation online through our website, by calling our customer service hotline, or by visiting any of our rental locations.
While it’s not mandatory, we recommend making a reservation in advance to ensure availability, especially during peak seasons.
You will need to provide a valid driver’s license, a major credit card, and your contact details.
No, we do not accept debit cards.
We offer a wide range of vehicles, including economy cars, SUVs, luxury vehicles, and vans. Please visit our Fleet page for more details.
Yes, all our rental cars come with basic insurance coverage. Additional coverage options are available for purchase.
Yes, you can add additional drivers for a nominal fee. All additional drivers must meet the same rental requirements as the primary driver.
Yes, we offer GPS units and child seats for an additional fee. Please request these at the time of reservation.
In case of an accident, contact the local authorities and our customer service immediately. For breakdowns, our roadside assistance service is available 24/7.
Rental rates are calculated based on the type of vehicle, rental duration, and mileage. Additional fees may apply for extra services or equipment.
We accept major credit cards, and, in some locations, cash. Please check with your rental location for specific details.
Yes, a security deposit is required at the time of rental. The amount varies based on the vehicle type and rental duration.