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Daily rate is based on 24 hours; there is a 30 minute grace period for return, after 30 minutes late, hourly charges may apply. After 120 minutes late, a full-day late charge will be applied.

Minimum rental is 1 day.

Once we receive your online reservation request, we will process it and send you a reservation confirmation letter, Please provide valid information as we might have to contact you to finalize the booking if you did not leave your credit card information for deposit to secure the rental car.

Please note that we will charge a deposit to secure the car for your reservation, customer can provide their credit card information online or phone-in to our office. Customer need to make sure to bring and present that credit card at time of rental, a different method of payment can be used at time of rental but the credit card used for reservation must be present as well.

If you require multiple vehicles for the same or overlapping time periods, please make sure to use a different name for each reservation otherwise the duplicate name reservation will automatically be cancelled. Mr. Rent-A-Car will not be responsible for any canceled reservations.

You must contact the rental office to inform of the delay if the delay will be greater then 2 hours prior to the scheduled arrival time in order for the car to be held. Every effort will be made to accommodate based on fleet availability. However during the peak seasons, any uninformed delays beyond 30 mins will be considered a “No-show” and Mr. Rent A Car reserves all the right to release the reservation for next customer. Cost of upgrading to other size of vehicles will be borne by customers. Mr. Rent A Car cannot be held responsible for upgrading vehicle during unavailability of the reserved vehcile type due to uninformed delayed arrivals.

Please note that during peak season, once we confirm and hold the car for your reservation, if for any reason the delay occurred , the delayed pickup time will be arranged but the return time will stay the same as the original reserved return time. Any overage return during peak season will result on a penalty and extra daily rate will apply instead of a normal rental daily rate.

To extend a rental from your originally scheduled return time, you must contact your rental location. A service fee of $20.00 will apply and your original per-day rental rate may change.

For YVR arrival customer, Please call 604-303-0063 when you are in the baggage claim area, after contact us, you can proceed to the designated pickup location await for the pick up service. For the pick up locations on domestic and international, please refer to our online link for video demo.

For all other rental except Airport location rental, shuttle service is available per-arranged. An surcharge may apply to distance within 10 KM. from our rental office. Please phone the local rental office to arrange for the pick up service if needed.

Rental Conditions and Reuqiements

A valid government issued Drivers license is required at the time of rental, we only accept original documents and no photo copy will be accepted. If an international driving permit is used, the original drivers license must accompany the permit for the rental.

In some cases when license does not contain a photograph such as a temporary license, another piece of government issued photo ID will be needed.

Customer will need a major credit card in their own name at the time of the rental. Although customer can choose to pay their rental in a different way, a credit card is required to do an authorization hold, and that will act as a SECURITY HOLD for the rental. Authorization hold is not a payment, but customer must have the equivalent credit amount available at the time of rental. (see below)

Economy to Full-size : $500 for age 25 and over, $1000 for age 21 to not yet 25,

SUVs, Premium or Mini Vans, Pick-up truck, 6 seats and up : $1000 for age 25 and over,

Luxury & Sport cars : $2500 for age 25 and over, due to luxury class difference, please call for under age rental

Acceptable Major Credit Card for authorization hold is limited to VISA, MASTERCARD, and AMERICAN EXPRESS ,with renter’s name on it. WE DO NOT accept any prepay credit card, debit VISA or debit MASTERCARD or UNION PAY for authorization hold.

In Canada Liability or Property Accident Insurance and Collision Insurance is required on all vehicles. Customer can bring their own car rental insurance or purchase an Damage Waiver(ODW) from us. Customer bringing their own insurance is subject to a plate usage and insurance transfer administration fee. Customer using their own rental insurance needs to bring us the original written policy paper as we need to obtain a copy of the said policy. Daily, Weekly, and Monthly rates quoted on the reservation page does not include insurance.

For rentals 90 calendar days and over , it’s considered as a short term leasing. It is subject to purchase at lease the minimum basic insurance package from Mr. Rent A Car as no other insurance will be valid for this kind of rental, that includes any rental or substitute vehicle insurance or the credit card insurance.

The age of majority to rent a car is 25. Person age 19 to but not complete 25 can rent car as well but an underage surcharge will apply.

A class 5 BC license or equivalent is required for car rental. If renter hold a BC class 7 or equivalent license, he or she might rent the car with a new driver surcharge. For conditions to rent and operate any passenger vehicles over 10 seating spaces, renter must be over 25 years of age and carry a minimum of a class 4 BC license or equivalent, this includes any additional drivers who will be operation the above said vehicles. **Driver with a learner’s license class L does not qualify to rent and/or operate any type of rental vehicles.

Payment in full is required at the time of rental.

Acceptable payment method includes VISA, MASTERCARD, AMERICAN EXPRESS, DEBIT , WE CHAT PAY, AND CASH.

Additional drivers must meet all qualifications as the primary driver in regards to age, and license requirements. The person operating the rental car beside the renter must add their names to the contract. Additional driver/s fee might apply.

For Non-Local/Airport Customers, unlimited Kilometers may be available only when the rental vehicle remains within the province of the rental location. If the rental vehicle is traveling outside of the province of rental location, mileage will be limited to 200 km per day, 1400 km per week, or 3000 km per month with an additional $0.25 per kilometer for excess kilometers. Unlimited mileage is not available to local customers. Local customers are restricted to 200 km per day. For non-standard vehicle rentals such as Vans and Luxury Cars , kilometer restrictions will apply per category. Contact us for specific details for these vehicle types. Additional charges will apply for out of province or cross border travel and must be approved before rental is taken.

Canada and USA allowed only with written permission from the Mr Rent A Car Office. Traveling outside of the province of the original rental location will incur additional charges.

Certain geographical restrictions may still apply. Vehicles taken outside of the province or bordering province or state without our written permission will receive 100 kilometers per day and a charge of 0.25CAD per each additional kilometer. Vehicles are not permitted to travel into Alaska, the Yukon, the North West Territories, Nunavut or Mexico.

Vehicles must be returned with the same amount of fuel as at the start of rental to avoid refueling charges.

No pets are allowed inside the rental car except a service dog. Smoking of any kind including electric vape is prohibited in the rental car. A cleaning fee minimum of $500 cleaning and deodorizing fee will be charge to renter should the above describe happened.

Mr. Rent A Car reserves the right to cancel the reservation or refuse rental without any further reasons.

Mr. Rent-A-Car reserves the right to change above terms and conditions without any notice.

Frequently Asked Questions

We have rental locations in various cities namely- Vancouver, Richmond, Burnaby, Coquitlam and Calgary. We also offer airport rentals at VYR and YYC International Airports. Please visit our Locations page for detailed addresses and contact information.

Renters must be at least 21 years old. A young driver surcharge may apply to renters under 25.

You need to bring a valid driver’s license, a credit card in the renter’s name, and a confirmation of your reservation.

Yes, you can extend your rental period by contacting our customer service. Additional charges will apply.

Vehicles should be returned with the same amount of fuel as when rented. If not, a refueling fee will be charged.

Yes, we offer one way rentals between our locations. Additional fees may apply.

You can make a reservation online through our website, by calling our customer service hotline, or by visiting any of our rental locations.

What information do I need to provide to make a reservation?

No, we do not accept debit cards.

We offer a wide range of vehicles, including economy cars, SUVs, luxury vehicles, and vans. Please visit our Fleet page for more details.

Yes, all our rental cars come with basic insurance coverage. Additional coverage options are available for purchase.

Yes, you can add additional drivers for a nominal fee. All additional drivers must meet the same rental requirements as the primary driver.

Yes, we offer GPS units and child seats for an additional fee. Please request these at the time of reservation.

In case of an accident, contact the local authorities and our customer service immediately. For breakdowns, our roadside assistance service is available 24/7.

Rental rates are calculated based on the type of vehicle, rental duration, and mileage. Additional fees may apply for extra services or equipment.

We accept major credit cards, and, in some locations, cash. Please check with your rental location for specific details.

Yes, a security deposit is required at the time of rental. The amount varies based on the vehicle type and rental duration.

You will need to provide a valid driver’s license, a major credit card, and your contact details.

Special

Crossing US Borders: Can I Drive a Rental Car from the US to Canada? Here’s how ?

A girl in a car

Crossing US border ever thought of it? Can I rent a car in the U.S. and drive it into Canada, is the question some might be asking. The simple answer is yes, however, when it comes to crossing the border of the US, there are a few things of significance to consider to ensure that the process is smooth and tension-free.

Hiring a car and travelling to another country is not something where one will only pick the keys and go away but it is all about knowing the border laws, paperwork, insurance regulations, and whether there are any charges necessary to travel abroad. Planning ahead before crossing US border means that you are in control on what to expect in your trip, what is required of you, and what is not surprising on your way.

image 1 Crossing US border ever thought of it? Can I rent a car in the U.S. and drive it into Canada, is the question some might be asking. The simple answer is yes, however, when it comes to crossing the border of the US, there are a few things of significance to consider to ensure that the process is smooth and tension-free.

The first thing to do when renting a house is to tell your rental company, when crossing US border. Lots of agencies, as well as large providers, must have a specific authorization of leaving the country by vehicles, which is frequently mentioned in your rental agreement or as some special addition called cross-border. Other companies can ask to be insured more, deposit a sum of money, or even make a written statement recognizing that the car will be operated abroad. This, pre-confirmation will save you a lot of trouble at the border and also you will be certain that your rental vehicle is authorized to complete your trip.

Another important component is documentation. For crossing US border to Canada, you are required to have a valid driver license, your rental agreement and evidence of insurance. The international travelers can as well need an International Driving Permit besides their home-country license. These documents should always be in a highly convenient place during a driving time because the border officers will go through them. Furthermore, a passport along with any other relevant visa will go a long way to make your entry a lot faster.

It is also important to know the rules and regulations related to the borders. While crossing US border, you should expect regular inspections and interrogations by the customs officers. Check everything you carry, and do not carry prohibited items, get to know the law on firearms or alcohol or some foods. It can save such delays or fines, and crossing the border will become much easier when you know and understand what you are bringing to Canada.

Lastly, to save hours of useless waiting, it is better to plan your route beforehand and have information about the wait time on the border. Such applications as Google Maps or government websites offer up to date data on border traffic and will assist you in selecting the shortest possible crossing points and the most convenient time to cross the border. Preparation and a trusted rental service would be the assurance that crossing US border is an easy part of your adventure and not a stressing issue.

A girl in a car crossing border

By understanding the requirements, notifying your rental company, carrying all necessary documentation, and remaining aware of border regulations, driving internationally with a rental car can be a seamless and enjoyable experience. Whether you’re traveling for business or leisure, planning ahead for crossing US border allows you to focus on the journey itself—taking in the scenery, stopping at interesting towns, and enjoying the freedom that comes with having your own vehicle.

Why You Can’t Just Do It on a Whim

The majority of large U.S. rental companies, including Budget, Avis, Alamo, or Enterprise, also support a northbound travel to Canada, which is ideal in case the traveler wants to look beyond the U.S. border. As an example, in the official policy of Budget, all one needs to do is inform the rental agent at pickup that he/she will be driving into Canada. They will as well offer Canadian non-residents insurance cover at no cost at the counter, which will offer you a sense of security as you drive across the borders.

In the same way, Enterprise has explicitly stated that the majority of their vehicles can enter Canada but again it is necessary to confirm the vehicle classes to be used to ensure that there is compliance. This flexibility allows the travelers to hire a U.S. car to do cross border journeys without necessarily sourcing different rentals in Canada.

The policies are not very complicated, but still, it is necessary to inquire and learn all the terms and conditions before going to the North. Depending on the rental company and even location you rent, insurance cover, restrictions on the vehicle, and other charges may differ. Not all vehicles can be used commercially or may not qualify to cross the borders, therefore a verification of the information can save one a shock at the boarders. Being aware of what is right will also guarantee that you possess the correct paper work, such as the rental agreement, insurance, and any other forms of paper work demanded by the rental company.

There is nothing technically wrong with renting some vehicle in the U.S. and driving it over to Canada. It is not something, however, to be approached casually. Making sure that all the details are confirmed with the rental company is legal and economical so that your cross-border trip is safe, healthy and stress-free. By spending some time to check the eligibility of vehicles, insurance, and necessary papers, you can have the liberty of renting a car in the U.S. and go on a trip around Canada without hindrance. This is particularly significant when you have longer trips, family trips, or a trip to a national park trip, and you are subject to different road conditions, and you will require absolute coverage and support of your rental company.

With these tips and a clear communication with your rental service provider, you will be sure to arrange a road trip that will start in the U.S. and take your destination in Canada to enjoy your trip without wasting much of your time. This is possible by making sure that you are well informed on cross-border policies and avoid a lot of time lost at the customs as well as concentrate on sightseeing tours, untold secrets, and other things that will make your crossing to the Canadian side of the border an unforgettable experience.

Key Things You’ll Need at the Counter

When you arrive to pick up the car, make sure you:

  1. Tell them your plan—right at the start.
  2. Have a valid driver’s license and passport or NEXUS card.
  3. Get a Canadian non-resident insurance card if coming from the U.S. budget.com.
  4. Reserve a vehicle class that allows northbound travel—some luxury or cargo models are restricted.

Those little cross-border details are crucial. Nobody wants to hit customs and be told they’re not allowed to cross.

What About Renting in Canada?

Should you pick up a car based in Canada in one of the rental firms like Mr. Rent a Car you certainly may drive into the U.S.–but with this case only under express written authority in your rental contract. It is specifically stated in the terms of the company that it is only allowed while crossing US border only with prior consent, and the lack of this permit may result in severe fines or cancellation of insurance. At the time when you are setting up your rental, it is important that you ask them about the rules and restrictions regarding the passing across the US border, as well as what types of vehicles can be used and whether it has geographical restrictions.

Also, it is worth mentioning that some extra fees can be paid when crossing the international border. Rental companies also have the tendency to charge an additional charge on additional insurance cover, increment of additional liability, or documents processing for crossing US border safely and legally. By knowing these expenses, you would save a lot of time because you would be well aware of these expenses and will not be caught unawares when you go on a trip. These costs can be different according to the nature of the vehicle, the rental period, and the exact route you plan to take, so reviewing the fine print in your rental agreement is essential.

Another critical aspect to consider is mileage limits. When you rent a car in Canada, most agreements set a maximum distance you can drive within the province or country. However, these limits can change once you start crossing US border, so it’s crucial to confirm what your allowance is and what fees may apply for extra kilometers or miles driven. Planning your route in advance and estimating distances between stops can help you avoid extra costs while ensuring a smooth, uninterrupted road trip.

Finally, proper documentation is key for a hassle-free experience. When crossing the US border, you’ll need your driver’s license, passport, rental agreement, and proof of insurance readily accessible. Being prepared with these documents ensures a smooth inspection at the border and allows you to start your U.S. journey without delays. With careful planning, understanding of rental terms, and attention to crossing the US border regulations, renting from a Canadian company like Mr. Rent a Car can give you the freedom to explore both Canada and the U.S. confidently, safely, and comfortably.

At the US Border: What to Expect

A girl with her ID for crossing US border

When you get to the border:

  • Have your passport, rental agreement, and non-resident insurance card ready.
  • Expect a light check—not everyone will stop you, but they may glance at the paperwork.
  • Don’t forget that (miles vs. kilometers) can change when you cross the line.

Reddit discussions support this—people say crossing with U.S. rentals is easy and quick, so long as you have that insurance card and rental contract endorsement.

Common Pitfalls to Avoid

Travelers who plan to travel across US border using a rental car are likely to commit a number of common mistakes which may change a relaxing adventure to an overwhelming experience. Omission of giving prior notice during pickup is one of the greatest traps. Rental businesses usually demand advance permission of cars going abroad. Leaving out information to your provider may lead to be refused permission, not having adequate insurance, or even receiving the bootstrap at the counter. Never leave out anything that you intend to do when booking and on pickup so that your trip is started in a smooth way.

The other common omission is failure to request or get the non-resident insurance card. Several Canadian rental firms including reputable organizations such as Mr. Rent a Car automatically give this card to you when you inform them that you plan to drive into U.S., yet you need to request it. In the absence of this paper, it is possible that your car is not legally insured during the process of crossing the US border, which is dangerous to you and the rental company. Remember to ensure that you have the non-resident card in your hands before leaving.

The other frequent mistake by the travelers is to rent vehicle classes that have limitations without consulting the rental company. Cars like high-performance cars, specialty trucks, and some models of luxury might not be permitted outside of Canada. Making sure that the vehicle you have picked will be allowed across the US border would save you the last-minute rush cancellations or the sudden need to change the vehicle at the last moment.

Another expensive mistake is to plan the one-way deliveries across the border without prior booking. International returns charges drop-offs may be extremely high, as high as hundreds of dollars. It is better to confirm and book your drop-off place in advance to make sure you are aware of all expenses and avoid intellectual shocks. Any additional fees should always be included in the estimation of cost of your trip.

Lastly, the neglect in following mileage restrictions or the added charges by the rental firm may result in unforeseen costs. Most rental contracts have daily or overall miles allowance and others use various regulations as soon as you are going outside the US. Going out of these limits may lead to hefty fines, it is therefore necessary to check on your agreement fully and map out your route to avoid going beyond the permitted distance. With proper planning by avoiding such pitfalls, such as giving a notice, making sure the insurance documentation is ready, eligibility of the vehicle to be used, layout of the drop-offs, and mileage monitoring, you will have a comfortable, safe and enjoyable cross-border rental experience. It is all in the preparation and attention to detail, and you will spend the exciting experience of exploring new places, instead of worrying about some of the things that could be prevented at the border.

Helpful Tips for Stress-Free Travel

Crossing US border ever thought of it? Can I rent a car in the U.S. and drive it into Canada, is the question some might be asking. The simple answer is yes, however, when it comes to crossing the border of the US, there are a few things of significance to consider to ensure that the process is smooth and tension-free.

Traveling across the US border in a road trip might seem intimidating but with some planning, it would be a hassle-free journey. Among the initial ones are making a phone call in advance and confirming the particular cross-border regulations at your pick up store of the rental. The policies of the rental companies do not always include the same sets of the vehicles that are permitted to go across the international borders, the insurance needs, and extra charges to cross the US border. When you call your rental provider, there is no guesswork on what you should expect and as a result, you are not surprised at all upon arriving at customs.

One-way rentals are also an important consideration when you are thinking about your route when you are going to drop your car in another place. The cost of drop-off can be high, even hundreds of dollars, so it is necessary to estimate the cost and compare the convenience with the possibility of additional charges and select an option that presupposes crossing the border of the United States. You can save on foolish costs, yet at the same time, you can plan your pick-up and drop-off in a smart way so that you can have the flexibility of having a self-driven trip.

The second useful tip is that one should think of renting a company one trusts, in Canada, the company is Mr. Rent a Car. The cross-border terms, such as insurance coverage, vehicle eligibility, and border-specific requirements are well stated on their website and can save you time and alleviate stress. Using a trustworthy supplier means that your experience of crossing the US border will be both legal and recorded and you will not have to worry about being caught or having to address administrative challenges when on vacation.

It is also important to confirm your personal car insurance or credit card cover whether it has already been extended to cross border rentals. Certain U.S. and Canadian policies include driving across the border, whereas some might demand extra documentation or extra coverage. Being informed about this would mean that you are well secured when travelling and you are not anxious about future accidents when passing through the US border.

Through these tips, such as calling beforehand, planning USA one-way rentals, finding a well-known rental company, and checking your insurance coverage, you can make your adventure of crossing the US border painless and pleasurable. You can concentrate on the fun of traveling into new places, experiencing scenic journeys and do as much as possible out of your road trip without undue stress and complexities of unnecessary and needless preparation and arrangements.

Bottom Line

1724736886 62 Crossing US border ever thought of it? Can I rent a car in the U.S. and drive it into Canada, is the question some might be asking. The simple answer is yes, however, when it comes to crossing the border of the US, there are a few things of significance to consider to ensure that the process is smooth and tension-free.

Yes, you can drive a U.S.-rented car into Canada—or vice versa—without jumping through crazy hoops. But you’ll need:

  • Written permission in your rental agreement
  • A non-resident insurance card for Canada
  • A rental class that’s allowed for cross-border use
  • All your travel documents (license, passport, etc.)

Do this right, and you’ll be cruising through breathtaking scenery—from the Rockies to Quebec—without any legal headaches.

Final Thoughts

Not quite sure of the rules and requirements of crossing US border with a rental car? It would be the best to call your rental service provider to book the reservations. The policies may differ among companies, and even such minor aspects as the classes of vehicles permissible to enter the US border or the necessity to have some supplemental insurance can make a huge impact. Travelling in Canada, you can be guided by such companies as Mr. Rent a Car which can guide you on all issues of your car rent such as special instructions to cross over the US border. They also have transparent terms that do not expose the travelers to any surprises and guarantee the seamless process of their travel, be it going south to the United States or sightseeing in Canada.

By making your reservations with an experienced provider such as Mr. Rent a Car, you can make your plans with ease. The company provides clear information on the types of vehicles that can be used to cross the US border, other fees, mileages, and cover insurance requirements. They also offer professional help and guidance in case of any questions regarding border laws and paperwork to make sure that a road trip will not be disrupted by unnecessary problems. Visit your rental provider in advance to ensure you have all the permission to cross the US border and get any paperwork you might require in crossing US border.

For travelers seeking official guidance, the Canada Border Services Agency (CBSA) is the ultimate resource for all things related to crossing US border. Their website lists accepted documents, entry requirements, and up-to-date travel advisories for anyone driving into or out of Canada. Being well-informed about border rules helps ensure that your journey is safe, legal, and free of unexpected delays. Whether it’s understanding what identification is required, what items must be declared, or how to handle a rental car while crossing US border, the CBSA provides authoritative information that every international driver should know.

Ultimately, preparing for crossing US border is a combination of doing your homework and consulting reliable sources. Visit www.mrrentacar.com to check terms, vehicle options, and contact information, and use the CBSA official site to confirm documentation requirements. By taking these steps, you ensure that your road trip is smooth, worry-free, and focused on enjoying the journey rather than navigating unexpected hurdles at the border.

Enjoy the drive—and happy travels across both countries!

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