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Daily rate is based on 24 hours; there is a 30 minute grace period for return, after 30 minutes late, hourly charges may apply. After 120 minutes late, a full-day late charge will be applied.

Minimum rental is 1 day.

Once we receive your online reservation request, we will process it and send you a reservation confirmation letter, Please provide valid information as we might have to contact you to finalize the booking if you did not leave your credit card information for deposit to secure the rental car.

Please note that we will charge a deposit to secure the car for your reservation, customer can provide their credit card information online or phone-in to our office. Customer need to make sure to bring and present that credit card at time of rental, a different method of payment can be used at time of rental but the credit card used for reservation must be present as well.

If you require multiple vehicles for the same or overlapping time periods, please make sure to use a different name for each reservation otherwise the duplicate name reservation will automatically be cancelled. Mr. Rent-A-Car will not be responsible for any canceled reservations.

You must contact the rental office to inform of the delay if the delay will be greater then 2 hours prior to the scheduled arrival time in order for the car to be held. Every effort will be made to accommodate based on fleet availability. However during the peak seasons, any uninformed delays beyond 30 mins will be considered a “No-show” and Mr. Rent A Car reserves all the right to release the reservation for next customer. Cost of upgrading to other size of vehicles will be borne by customers. Mr. Rent A Car cannot be held responsible for upgrading vehicle during unavailability of the reserved vehcile type due to uninformed delayed arrivals.

Please note that during peak season, once we confirm and hold the car for your reservation, if for any reason the delay occurred , the delayed pickup time will be arranged but the return time will stay the same as the original reserved return time. Any overage return during peak season will result on a penalty and extra daily rate will apply instead of a normal rental daily rate.

To extend a rental from your originally scheduled return time, you must contact your rental location. A service fee of $20.00 will apply and your original per-day rental rate may change.

For YVR arrival customer, Please call 604-303-0063 when you are in the baggage claim area, after contact us, you can proceed to the designated pickup location await for the pick up service. For the pick up locations on domestic and international, please refer to our online link for video demo.

For all other rental except Airport location rental, shuttle service is available per-arranged. An surcharge may apply to distance within 10 KM. from our rental office. Please phone the local rental office to arrange for the pick up service if needed.

Rental Conditions and Reuqiements

A valid government issued Drivers license is required at the time of rental, we only accept original documents and no photo copy will be accepted. If an international driving permit is used, the original drivers license must accompany the permit for the rental.

In some cases when license does not contain a photograph such as a temporary license, another piece of government issued photo ID will be needed.

Customer will need a major credit card in their own name at the time of the rental. Although customer can choose to pay their rental in a different way, a credit card is required to do an authorization hold, and that will act as a SECURITY HOLD for the rental. Authorization hold is not a payment, but customer must have the equivalent credit amount available at the time of rental. (see below)

Economy to Full-size : $500 for age 25 and over, $1000 for age 21 to not yet 25,

SUVs, Premium or Mini Vans, Pick-up truck, 6 seats and up : $1000 for age 25 and over,

Luxury & Sport cars : $2500 for age 25 and over, due to luxury class difference, please call for under age rental

Acceptable Major Credit Card for authorization hold is limited to VISA, MASTERCARD, and AMERICAN EXPRESS ,with renter’s name on it. WE DO NOT accept any prepay credit card, debit VISA or debit MASTERCARD or UNION PAY for authorization hold.

In Canada Liability or Property Accident Insurance and Collision Insurance is required on all vehicles. Customer can bring their own car rental insurance or purchase an Damage Waiver(ODW) from us. Customer bringing their own insurance is subject to a plate usage and insurance transfer administration fee. Customer using their own rental insurance needs to bring us the original written policy paper as we need to obtain a copy of the said policy. Daily, Weekly, and Monthly rates quoted on the reservation page does not include insurance.

For rentals 90 calendar days and over , it’s considered as a short term leasing. It is subject to purchase at lease the minimum basic insurance package from Mr. Rent A Car as no other insurance will be valid for this kind of rental, that includes any rental or substitute vehicle insurance or the credit card insurance.

The age of majority to rent a car is 25. Person age 19 to but not complete 25 can rent car as well but an underage surcharge will apply.

A class 5 BC license or equivalent is required for car rental. If renter hold a BC class 7 or equivalent license, he or she might rent the car with a new driver surcharge. For conditions to rent and operate any passenger vehicles over 10 seating spaces, renter must be over 25 years of age and carry a minimum of a class 4 BC license or equivalent, this includes any additional drivers who will be operation the above said vehicles. **Driver with a learner’s license class L does not qualify to rent and/or operate any type of rental vehicles.

Payment in full is required at the time of rental.

Acceptable payment method includes VISA, MASTERCARD, AMERICAN EXPRESS, DEBIT , WE CHAT PAY, AND CASH.

Additional drivers must meet all qualifications as the primary driver in regards to age, and license requirements. The person operating the rental car beside the renter must add their names to the contract. Additional driver/s fee might apply.

For Non-Local/Airport Customers, unlimited Kilometers may be available only when the rental vehicle remains within the province of the rental location. If the rental vehicle is traveling outside of the province of rental location, mileage will be limited to 200 km per day, 1400 km per week, or 3000 km per month with an additional $0.25 per kilometer for excess kilometers. Unlimited mileage is not available to local customers. Local customers are restricted to 200 km per day. For non-standard vehicle rentals such as Vans and Luxury Cars , kilometer restrictions will apply per category. Contact us for specific details for these vehicle types. Additional charges will apply for out of province or cross border travel and must be approved before rental is taken.

Canada and USA allowed only with written permission from the Mr Rent A Car Office. Traveling outside of the province of the original rental location will incur additional charges.

Certain geographical restrictions may still apply. Vehicles taken outside of the province or bordering province or state without our written permission will receive 100 kilometers per day and a charge of 0.25CAD per each additional kilometer. Vehicles are not permitted to travel into Alaska, the Yukon, the North West Territories, Nunavut or Mexico.

Vehicles must be returned with the same amount of fuel as at the start of rental to avoid refueling charges.

No pets are allowed inside the rental car except a service dog. Smoking of any kind including electric vape is prohibited in the rental car. A cleaning fee minimum of $500 cleaning and deodorizing fee will be charge to renter should the above describe happened.

Mr. Rent A Car reserves the right to cancel the reservation or refuse rental without any further reasons.

Mr. Rent-A-Car reserves the right to change above terms and conditions without any notice.

Frequently Asked Questions

We have rental locations in various cities namely- Vancouver, Richmond, Burnaby, Coquitlam and Calgary. We also offer airport rentals at VYR and YYC International Airports. Please visit our Locations page for detailed addresses and contact information.

Renters must be at least 21 years old. A young driver surcharge may apply to renters under 25.

You need to bring a valid driver’s license, a credit card in the renter’s name, and a confirmation of your reservation.

Yes, you can extend your rental period by contacting our customer service. Additional charges will apply.

Vehicles should be returned with the same amount of fuel as when rented. If not, a refueling fee will be charged.

Yes, we offer one way rentals between our locations. Additional fees may apply.

You can make a reservation online through our website, by calling our customer service hotline, or by visiting any of our rental locations.

What information do I need to provide to make a reservation?

No, we do not accept debit cards.

We offer a wide range of vehicles, including economy cars, SUVs, luxury vehicles, and vans. Please visit our Fleet page for more details.

Yes, all our rental cars come with basic insurance coverage. Additional coverage options are available for purchase.

Yes, you can add additional drivers for a nominal fee. All additional drivers must meet the same rental requirements as the primary driver.

Yes, we offer GPS units and child seats for an additional fee. Please request these at the time of reservation.

In case of an accident, contact the local authorities and our customer service immediately. For breakdowns, our roadside assistance service is available 24/7.

Rental rates are calculated based on the type of vehicle, rental duration, and mileage. Additional fees may apply for extra services or equipment.

We accept major credit cards, and, in some locations, cash. Please check with your rental location for specific details.

Yes, a security deposit is required at the time of rental. The amount varies based on the vehicle type and rental duration.

You will need to provide a valid driver’s license, a major credit card, and your contact details.

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Car Hire With Insurance: 8 Smart Tips for the Best Cover

Car Hire With Insurance

Car hire with insurance means you drive away with the right cover in place, so a small knock does not turn into a big bill. In Canada this part is not optional, and getting it right saves you money and worry. The trouble is that rental insurance confuses a lot of people. What is included, what is extra, and when does your own cover count? This guide clears it up in plain words. You will learn how car hire with insurance works, your options, and how to avoid paying twice. We have set up cover for Vancouver and BC drivers since 1996, so you get honest advice, not a hard sell.

Please note about cover and termsInsurance rules, cover levels, and fees can change from season to season and by your rental agreement. Your own policy or credit card cover has its own terms too. So for the exact cover for your booking and the latest terms, just call us on 604-303-0063 or visit mrrentacar.com. Treat this guide as a helpful reference, and confirm the details for your trip.

What Car Hire With Insurance Means

Car hire with insurance simply means the rental you drive away in is covered against damage and liability. Cover can come in two ways. It can be your own, from your car policy or a credit card, or it can be added at the counter as a waiver. Either way, the goal is the same. If the car is damaged, or if there is a claim from another party, you are protected and you do not face the full cost alone. A good rental company explains your options clearly, so you pick the cover that fits and skip the cover you already have.

Why Insurance Is Required in Canada

In Canada every vehicle on the road must carry liability and collision cover, and a rental car is no different. This is the law, not a sales add on. Liability cover pays for harm or damage you may cause to others. Collision cover pays toward damage to the rental itself. Because this cover is required, you cannot drive a hire car without it. The only question is where the cover comes from, which is your own policy, a credit card, or the waiver we offer. We make sure you have valid cover in place before you leave the branch.

The Main Types of Rental Cover

Rental cover sounds complex, but it breaks down into a few simple parts. Here are the ones that matter.

Liability cover

This pays for injury or damage you may cause to other people or their property. It is required by law in Canada, and it sits on every rental we offer.

Collision or loss damage waiver

This is the cover people mean when they talk about car hire with insurance. A Damage Waiver limits what you owe if the rental is damaged or stolen. It turns a scary bill into a small, known cost or none at all.

Your own existing cover

Many drivers already have cover from their own car policy or a credit card. If yours applies, you can use it and skip our waiver, with a small transfer fee and the original paper shown at the counter.

Using Your Own Insurance or Credit Card

This is where you can save, so it is worth a check before you book. Two common sources of cover are your own car policy and a premium credit card. Here is how to use them with a rental.

  • Call your own insurer and ask if your policy covers a rental car in Canada
  • Check your credit card benefits, since some cards include rental collision cover when you pay with that card
  • Bring the original policy paper or the card benefit proof to the counter
  • Expect a small transfer fee to set your own cover on the rental
  • If neither applies, add our Damage Waiver for simple peace of mind
Car Hire With Insurance

A quick phone call before your trip can tell you exactly what you already have. That way you only pay for cover you truly need.

What the Damage Waiver Covers

Our Damage Waiver is the easy path when you do not have your own cover, or when you simply want no stress on the road. It limits what you owe if the rental is damaged in a collision or is stolen. Instead of facing the full repair or replacement cost, your out of pocket amount is capped or removed. It needs no paperwork from home, which makes it the simplest choice for visitors and for anyone who wants a calm trip. Our team sets it up at the counter in a minute, and we explain exactly what it covers before you sign.

What Is Usually Not Covered

Honesty matters here, so you know the limits before you drive. Even with cover, a few things usually fall outside it.

  • Damage from clearly reckless or illegal driving
  • Driving under the influence of alcohol or drugs
  • Letting an unlisted driver take the wheel
  • Off road driving where it is not allowed
  • Interior damage, lost keys, or a dirty return in some cases

These limits are normal across the rental world. Drive within the agreement and your cover stays valid. If you are unsure about any point, ask us, and we will explain it in plain words before your trip.

How to Avoid Paying for Cover Twice

This is the most common money mistake, so it is worth one minute of your time. Many travellers add the waiver at the counter without checking what they already have, and end up covered twice. Before your trip, call your own insurer and your credit card line, and ask one simple question. Does my cover apply to a rental car in Canada? If the answer is yes, bring the proof and use your own cover. If the answer is no, or if you want zero stress, add our waiver. Either way, you pay once for the cover you need, not twice. We are happy to walk you through this when you book.

Eight Smart Tips for the Best Cover

Use these simple steps to get car hire with insurance right and keep the cost low.

  1. Check your own car policy for rental cover before you book
  2. Check your credit card benefits, and pay with that card if it covers you
  3. Bring the original proof of any cover you plan to use
  4. If you have no cover, add our Damage Waiver for peace of mind
  5. Read what the cover includes and excludes before you sign
  6. List every driver, since an unlisted driver voids the cover
  7. Keep the car clean and drive within the agreement
  8. Ask our team any question, since clear cover beats a cheap surprise

Why Choose Mr. Rent A Car

You have many choices for car hire with insurance, so here is why local drivers trust us.

  • A local team serving Vancouver and BC since 1996
  • Clear cover options explained in plain words, with no hard sell
  • The choice to use your own cover or add our Damage Waiver
  • Offsite branches that skip the high airport fees
  • A free airport shuttle for an easy pickup
  • A practical, well maintained fleet from economy cars to 8 seater vans
Car Hire With Insurance

Closing Thoughts

Car hire with insurance does not need to be confusing. In Canada cover is required, and you have two simple paths. Use your own cover from a policy or a credit card, or add our Damage Waiver at the counter. Check what you already have, bring the proof, and you only pay once for the cover you need. Read the limits, list every driver, and drive within the agreement, and your cover stays valid. We have set up honest cover for drivers since 1996, and we would be glad to sort out yours. Call us on 604-303-0063 and we will make your car hire with insurance simple and clear.

Frequently Asked Questions

These are the questions travellers ask us most about car hire with insurance.

Does car hire come with insurance in Canada?

In Canada liability and collision cover is required on every vehicle, so a rental must have valid cover before you drive. The cover can be your own, from a policy or credit card, or our Damage Waiver added at the counter. We make sure it is in place before you leave.

Do I have to buy insurance with my rental?

Not always. If your own car policy or credit card covers a rental in Canada, you can use that with the original proof and a small transfer fee. If you have no cover, you add our Damage Waiver. Either way, valid cover is required by law.

What is a Damage Waiver?

A Damage Waiver limits what you owe if the rental is damaged in a collision or is stolen. Instead of facing the full repair cost, your out of pocket amount is capped or removed. It needs no paperwork from home, so it is the simplest choice for many renters.

Can I use my own car insurance on a rental?

Often yes. Call your insurer and ask if your policy covers a rental car in Canada. If it does, bring the original policy paper to the counter and a small transfer fee applies. If it does not, you can add our Damage Waiver instead.

Does my credit card cover a rental car?

Some premium credit cards include rental collision cover when you pay for the rental with that card. Check your card benefits and bring the proof. If your card covers you, you can skip our waiver and avoid paying twice.

What does rental insurance not cover?

Cover usually does not apply to reckless or illegal driving, driving under the influence, an unlisted driver, or off road use where it is not allowed. Interior damage, lost keys, or a dirty return may also fall outside. Drive within the agreement and your cover stays valid.

How do I avoid paying for cover twice?

Before your trip, ask your insurer and your credit card line if your cover applies to a rental in Canada. If yes, use your own cover with the proof. If no, add our waiver. That way you pay once for the cover you need, not twice.

Is the Damage Waiver worth it?

If you have no other cover, yes, since it turns a scary repair bill into a small or zero cost. Even if you have cover, some drivers still add it for zero stress on the road. Our team will explain the cost and the cover so you can choose.

Do extra drivers need to be covered?

Yes. Every driver must be listed on the rental, and each must show a valid class 5 licence or the equal. An unlisted driver voids the cover, so add every driver at the counter before you set off.

How much is the deposit with insurance?

The deposit is a hold, not a charge, and it is separate from cover. A smaller car carries about five hundred dollars for drivers twenty five and over, and an SUV or van carries about one thousand dollars. We release it in full on return.

Does insurance change for young drivers?

The cover rules are the same, but drivers aged nineteen to twenty four pay a small young driver fee on the rental. Drivers twenty five and over do not. A valid class 5 licence or the equal is needed either way.

Can visitors from abroad get car hire with insurance?

Yes. Visitors can add our Damage Waiver, which needs no paperwork from home, so it is the easiest path. You will need a valid English licence or an international permit with your home licence, plus a major credit card.

What should I bring to set up my cover?

Bring a valid class 5 licence or the equal, a major credit card in the main driver name, and the original proof of any own cover you plan to use. With these ready, our team sets up your car hire with insurance in a few minutes.

How do I get the exact cover for my booking?

Cover levels and fees can change by your agreement and the season. For the exact cover and the latest terms, call us on 604-303-0063 or visit mrrentacar.com. Our team will explain your options and set up the right cover for your trip.

How To Set Up Car Hire With Insurance

Here is the simple path to get the right cover on your rental with us.

  • Call your own insurer and ask if your policy covers a rental in Canada.
  • Check your credit card benefits for rental collision cover.
  • Book your car online or call us on 604-303-0063.
  • Decide whether to use your own cover or add our Damage Waiver.
  • Bring a valid class 5 licence, a credit card, and any cover proof.
  • List every driver who will take the wheel.
  • Review what the cover includes and excludes with our team.
  • Sign, collect the keys, and drive off with full peace of mind.

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