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1.844.mmrrent (667.7368)

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Online Reservations Terms and Conditions

Daily rate is based on 24 hours; there is a 30 minute grace period for return, after 30 minutes late, hourly charges may apply. After 120 minutes late, a full-day late charge will be applied.

Minimum rental is 1 day.

Once we receive your online reservation request, we will process it and send you a reservation confirmation letter, Please provide valid information as we might have to contact you to finalize the booking if you did not leave your credit card information for deposit to secure the rental car.

Please note that we will charge a deposit to secure the car for your reservation, customer can provide their credit card information online or phone-in to our office. Customer need to make sure to bring and present that credit card at time of rental, a different method of payment can be used at time of rental but the credit card used for reservation must be present as well.

If you require multiple vehicles for the same or overlapping time periods, please make sure to use a different name for each reservation otherwise the duplicate name reservation will automatically be cancelled. Mr. Rent-A-Car will not be responsible for any canceled reservations.

You must contact the rental office to inform of the delay if the delay will be greater then 2 hours prior to the scheduled arrival time in order for the car to be held. Every effort will be made to accommodate based on fleet availability. However during the peak seasons, any uninformed delays beyond 30 mins will be considered a “No-show” and Mr. Rent A Car reserves all the right to release the reservation for next customer. Cost of upgrading to other size of vehicles will be borne by customers. Mr. Rent A Car cannot be held responsible for upgrading vehicle during unavailability of the reserved vehcile type due to uninformed delayed arrivals.

Please note that during peak season, once we confirm and hold the car for your reservation, if for any reason the delay occurred , the delayed pickup time will be arranged but the return time will stay the same as the original reserved return time. Any overage return during peak season will result on a penalty and extra daily rate will apply instead of a normal rental daily rate.

To extend a rental from your originally scheduled return time, you must contact your rental location. A service fee of $20.00 will apply and your original per-day rental rate may change.

For YVR arrival customer, Please call 604-303-0063 when you are in the baggage claim area, after contact us, you can proceed to the designated pickup location await for the pick up service. For the pick up locations on domestic and international, please refer to our online link for video demo.

For all other rental except Airport location rental, shuttle service is available per-arranged. An surcharge may apply to distance within 10 KM. from our rental office. Please phone the local rental office to arrange for the pick up service if needed.

Rental Conditions and Reuqiements

A valid government issued Drivers license is required at the time of rental, we only accept original documents and no photo copy will be accepted. If an international driving permit is used, the original drivers license must accompany the permit for the rental.

In some cases when license does not contain a photograph such as a temporary license, another piece of government issued photo ID will be needed.

Customer will need a major credit card in their own name at the time of the rental. Although customer can choose to pay their rental in a different way, a credit card is required to do an authorization hold, and that will act as a SECURITY HOLD for the rental. Authorization hold is not a payment, but customer must have the equivalent credit amount available at the time of rental. (see below)

Economy to Full-size : $500 for age 25 and over, $1000 for age 21 to not yet 25,

SUVs, Premium or Mini Vans, Pick-up truck, 6 seats and up : $1000 for age 25 and over,

Luxury & Sport cars : $2500 for age 25 and over, due to luxury class difference, please call for under age rental

Acceptable Major Credit Card for authorization hold is limited to VISA, MASTERCARD, and AMERICAN EXPRESS ,with renter’s name on it. WE DO NOT accept any prepay credit card, debit VISA or debit MASTERCARD or UNION PAY for authorization hold.

In Canada Liability or Property Accident Insurance and Collision Insurance is required on all vehicles. Customer can bring their own car rental insurance or purchase an Damage Waiver(ODW) from us. Customer bringing their own insurance is subject to a plate usage and insurance transfer administration fee. Customer using their own rental insurance needs to bring us the original written policy paper as we need to obtain a copy of the said policy. Daily, Weekly, and Monthly rates quoted on the reservation page does not include insurance.

For rentals 90 calendar days and over , it’s considered as a short term leasing. It is subject to purchase at lease the minimum basic insurance package from Mr. Rent A Car as no other insurance will be valid for this kind of rental, that includes any rental or substitute vehicle insurance or the credit card insurance.

The age of majority to rent a car is 25. Person age 19 to but not complete 25 can rent car as well but an underage surcharge will apply.

A class 5 BC license or equivalent is required for car rental. If renter hold a BC class 7 or equivalent license, he or she might rent the car with a new driver surcharge. For conditions to rent and operate any passenger vehicles over 10 seating spaces, renter must be over 25 years of age and carry a minimum of a class 4 BC license or equivalent, this includes any additional drivers who will be operation the above said vehicles. **Driver with a learner’s license class L does not qualify to rent and/or operate any type of rental vehicles.

Payment in full is required at the time of rental.

Acceptable payment method includes VISA, MASTERCARD, AMERICAN EXPRESS, DEBIT , WE CHAT PAY, AND CASH.

Additional drivers must meet all qualifications as the primary driver in regards to age, and license requirements. The person operating the rental car beside the renter must add their names to the contract. Additional driver/s fee might apply.

For Non-Local/Airport Customers, unlimited Kilometers may be available only when the rental vehicle remains within the province of the rental location. If the rental vehicle is traveling outside of the province of rental location, mileage will be limited to 200 km per day, 1400 km per week, or 3000 km per month with an additional $0.25 per kilometer for excess kilometers. Unlimited mileage is not available to local customers. Local customers are restricted to 200 km per day. For non-standard vehicle rentals such as Vans and Luxury Cars , kilometer restrictions will apply per category. Contact us for specific details for these vehicle types. Additional charges will apply for out of province or cross border travel and must be approved before rental is taken.

Canada and USA allowed only with written permission from the Mr Rent A Car Office. Traveling outside of the province of the original rental location will incur additional charges.

Certain geographical restrictions may still apply. Vehicles taken outside of the province or bordering province or state without our written permission will receive 100 kilometers per day and a charge of 0.25CAD per each additional kilometer. Vehicles are not permitted to travel into Alaska, the Yukon, the North West Territories, Nunavut or Mexico.

Vehicles must be returned with the same amount of fuel as at the start of rental to avoid refueling charges.

No pets are allowed inside the rental car except a service dog. Smoking of any kind including electric vape is prohibited in the rental car. A cleaning fee minimum of $500 cleaning and deodorizing fee will be charge to renter should the above describe happened.

Mr. Rent A Car reserves the right to cancel the reservation or refuse rental without any further reasons.

Mr. Rent-A-Car reserves the right to change above terms and conditions without any notice.

Frequently Asked Questions

We have rental locations in various cities namely- Vancouver, Richmond, Burnaby, Coquitlam and Calgary. We also offer airport rentals at VYR and YYC International Airports. Please visit our Locations page for detailed addresses and contact information.

Renters must be at least 21 years old. A young driver surcharge may apply to renters under 25.

You need to bring a valid driver’s license, a credit card in the renter’s name, and a confirmation of your reservation.

Yes, you can extend your rental period by contacting our customer service. Additional charges will apply.

Vehicles should be returned with the same amount of fuel as when rented. If not, a refueling fee will be charged.

Yes, we offer one way rentals between our locations. Additional fees may apply.

You can make a reservation online through our website, by calling our customer service hotline, or by visiting any of our rental locations.

What information do I need to provide to make a reservation?

No, we do not accept debit cards.

We offer a wide range of vehicles, including economy cars, SUVs, luxury vehicles, and vans. Please visit our Fleet page for more details.

Yes, all our rental cars come with basic insurance coverage. Additional coverage options are available for purchase.

Yes, you can add additional drivers for a nominal fee. All additional drivers must meet the same rental requirements as the primary driver.

Yes, we offer GPS units and child seats for an additional fee. Please request these at the time of reservation.

In case of an accident, contact the local authorities and our customer service immediately. For breakdowns, our roadside assistance service is available 24/7.

Rental rates are calculated based on the type of vehicle, rental duration, and mileage. Additional fees may apply for extra services or equipment.

We accept major credit cards, and, in some locations, cash. Please check with your rental location for specific details.

Yes, a security deposit is required at the time of rental. The amount varies based on the vehicle type and rental duration.

You will need to provide a valid driver’s license, a major credit card, and your contact details.

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Essential Rental Car Maintenance Tips for a Smooth and Reliable Ride  

image 84 Rental car offers convenience and flexibility, whether for a work trip, a family holiday, or everyday travel. Nonetheless, making sure that rental cars stay in excellent condition is vital for safety, performance, and customer satisfaction. At Mr Rent A Car, we focus on rental car maintenance to provide our customers with a smooth and convenient experience. Here are key maintenance tips for rental cars to keep our fleet operating efficiently and guarantee a secure trip for each journey. 
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Rental car offers convenience and flexibility, whether for a work trip, a family holiday, or everyday travel. Nonetheless, making sure that rental cars stay in excellent condition is vital for safety, performance, and customer satisfaction. At Mr Rent A Car, we focus on rental car maintenance to provide our customers with a smooth and convenient experience. Here are key maintenance tips for rental cars to keep our fleet operating efficiently and guarantee a secure trip for each journey. 

1. Regular Vehicle Inspections for a Tension-Free Rental Experience 

At Mr Rent A Car, we focus on rental car maintenance to provide our customers with a smooth and convenient experience. Here are key maintenance tips for rental cars to keep our fleet operating efficiently and guarantee a secure trip for each journey. 

Before a car is rented out, Mr Rent A Car ensures a thorough inspection. This routine check includes:  

  • Engine oil levels: Maintaining optimal oil levels prevents engine damage and ensures smooth operation.  
  • Brakes: Regular checks help prevent brake failures and enhance road safety.  
  • Tires: Proper tire pressure and tread depth improve fuel efficiency and driving stability.  
  • Lights and signals: Ensuring all lights function correctly enhances visibility and safety.  
  • Battery health: A strong battery prevents unexpected breakdowns, especially during long trips.  

At Mr Rent A Car, our commitment to quality ensures that every vehicle is inspected before being handed over to a customer.  

2. Scheduled Servicing for Optimal Performance

Rental car offers convenience and flexibility, whether for a work trip, a family holiday, or everyday travel. Nonetheless, making sure that rental cars stay in excellent condition is vital for safety, performance, and customer satisfaction. At Mr Rent A Car, we focus on rental car maintenance to provide our customers with a smooth and convenient experience. Here are key maintenance tips for rental cars to keep our fleet operating efficiently and guarantee a secure trip for each journey. 

One of the most important rental car maintenance tips is adhering to regular servicing. At Mr Rent A Car, we follow the manufacturer’s service schedule to:  

  • Change engine oil and filters  
  • Inspect brakes, tires, and suspension systems  
  • Top up essential fluids like coolant, transmission oil, and brake fluid  
  • Conduct a complete vehicle diagnostic to detect and fix any potential issues  

Regular maintenance reduces unexpected repairs and enhances the longevity of our rental fleet, ensuring that customers always receive well-maintained cars.  

3. Tire Maintenance for Safety and Efficiency

loss adjuster inspecting car involved In accident Rental car offers convenience and flexibility, whether for a work trip, a family holiday, or everyday travel. Nonetheless, making sure that rental cars stay in excellent condition is vital for safety, performance, and customer satisfaction. At Mr Rent A Car, we focus on rental car maintenance to provide our customers with a smooth and convenient experience. Here are key maintenance tips for rental cars to keep our fleet operating efficiently and guarantee a secure trip for each journey. 

Tire care is essential for a smooth and safe drive. Mr Rent A Car follows a strict tire maintenance routine:  

  • Regular tire pressure checks: Properly inflated tires improve fuel efficiency and safety.  
  • Tread wear inspection: Worn-out tires are replaced to ensure better grip on the road.  
  • Tire rotation and alignment: This prevents uneven wear and extends tire life.  

By maintaining top-quality tires, Mr Rent A Car guarantees a safe and comfortable ride for all renters.  

4. Brake and Battery Health – Ensuring Safe Travels  

A rental car’s braking system and battery must be in excellent condition to prevent accidents or breakdowns. At Mr Rent A Car, we:  

  • Regularly inspect brake pads and fluid levels  
  • Test battery performance and replace weak batteries before they cause issues  
  • Ensure all emergency braking systems function properly  

These proactive steps keep our rental cars reliable and ready for any journey.  

5. Cleanliness and Hygiene – A Top Priority at Mr Rent A Car

gettyimages steeringwheelweb Rental car offers convenience and flexibility, whether for a work trip, a family holiday, or everyday travel. Nonetheless, making sure that rental cars stay in excellent condition is vital for safety, performance, and customer satisfaction. At Mr Rent A Car, we focus on rental car maintenance to provide our customers with a smooth and convenient experience. Here are key maintenance tips for rental cars to keep our fleet operating efficiently and guarantee a secure trip for each journey. 

A clean and well-maintained car enhances customer satisfaction. That’s why Mr Rent A Car ensures:  

  • Regular exterior washes: Protecting the car’s paint and appearance  
  • Deep interior cleaning: Vacuuming, dusting, and sanitizing the interiors after every rental  
  • Air conditioning maintenance: Ensuring clean air filters and optimal cooling for a comfortable ride  

A fresh and hygienic rental car reflects professionalism and care, making every trip with Mr Rent A Car enjoyable.  

6. Prompt Repairs for Uninterrupted Service

Even minor issues can turn into major problems if ignored. Mr Rent A Car ensures quick action on:  

  • Unusual engine noises  
  • Dashboard warning lights  
  • Cracks on windshields or mirrors  
  • Leaking fluids under the car  

By addressing these issues immediately, we guarantee that every car in our fleet is in top condition.  

7. Proper Documentation for Transparency and Trust  

Rental Car Insurance a083619197 2 Rental car offers convenience and flexibility, whether for a work trip, a family holiday, or everyday travel. Nonetheless, making sure that rental cars stay in excellent condition is vital for safety, performance, and customer satisfaction. At Mr Rent A Car, we focus on rental car maintenance to provide our customers with a smooth and convenient experience. Here are key maintenance tips for rental cars to keep our fleet operating efficiently and guarantee a secure trip for each journey. 

Keeping detailed records of vehicle maintenance is essential. At Mr Rent A Car, we:  

  • Maintain logs for servicing, repairs, and oil changes  
  • Track tire replacements and brake inspections  
  • Ensure all vehicles have updated insurance coverage  

This level of organization allows us to provide customers with safe, well-maintained cars while ensuring compliance with industry regulations.  

Why Choose Mr Rent A Car?  

At Mr Rent A Car, we offer more than simply rental cars – we guarantee a safe, clean, and well-kept fleet for our clients. By adhering to these maintenance suggestions for rental cars, we assure: 

  • Dependable and efficient vehicles 
  • A stress-free and seamless renting experience 
  • Improved safety and comfort for each trip 

No matter if you require a car for a day, a week, or a month, Mr Rent A Car guarantees that you will always drive a well-maintained vehicle. Reserve your rental now and feel the change!

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