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Daily rate is based on 24 hours; there is a 30 minute grace period for return, after 30 minutes late, hourly charges may apply. After 120 minutes late, a full-day late charge will be applied.

Minimum rental is 1 day.

Once we receive your online reservation request, we will process it and send you a reservation confirmation letter, Please provide valid information as we might have to contact you to finalize the booking if you did not leave your credit card information for deposit to secure the rental car.

Please note that we will charge a deposit to secure the car for your reservation, customer can provide their credit card information online or phone-in to our office. Customer need to make sure to bring and present that credit card at time of rental, a different method of payment can be used at time of rental but the credit card used for reservation must be present as well.

If you require multiple vehicles for the same or overlapping time periods, please make sure to use a different name for each reservation otherwise the duplicate name reservation will automatically be cancelled. Mr. Rent-A-Car will not be responsible for any canceled reservations.

You must contact the rental office to inform of the delay if the delay will be greater then 2 hours prior to the scheduled arrival time in order for the car to be held. Every effort will be made to accommodate based on fleet availability. However during the peak seasons, any uninformed delays beyond 30 mins will be considered a “No-show” and Mr. Rent A Car reserves all the right to release the reservation for next customer. Cost of upgrading to other size of vehicles will be borne by customers. Mr. Rent A Car cannot be held responsible for upgrading vehicle during unavailability of the reserved vehcile type due to uninformed delayed arrivals.

Please note that during peak season, once we confirm and hold the car for your reservation, if for any reason the delay occurred , the delayed pickup time will be arranged but the return time will stay the same as the original reserved return time. Any overage return during peak season will result on a penalty and extra daily rate will apply instead of a normal rental daily rate.

To extend a rental from your originally scheduled return time, you must contact your rental location. A service fee of $20.00 will apply and your original per-day rental rate may change.

For YVR arrival customer, Please call 604-303-0063 when you are in the baggage claim area, after contact us, you can proceed to the designated pickup location await for the pick up service. For the pick up locations on domestic and international, please refer to our online link for video demo.

For all other rental except Airport location rental, shuttle service is available per-arranged. An surcharge may apply to distance within 10 KM. from our rental office. Please phone the local rental office to arrange for the pick up service if needed.

Rental Conditions and Reuqiements

A valid government issued Drivers license is required at the time of rental, we only accept original documents and no photo copy will be accepted. If an international driving permit is used, the original drivers license must accompany the permit for the rental.

In some cases when license does not contain a photograph such as a temporary license, another piece of government issued photo ID will be needed.

Customer will need a major credit card in their own name at the time of the rental. Although customer can choose to pay their rental in a different way, a credit card is required to do an authorization hold, and that will act as a SECURITY HOLD for the rental. Authorization hold is not a payment, but customer must have the equivalent credit amount available at the time of rental. (see below)

Economy to Full-size : $500 for age 25 and over, $1000 for age 21 to not yet 25,

SUVs, Premium or Mini Vans, Pick-up truck, 6 seats and up : $1000 for age 25 and over,

Luxury & Sport cars : $2500 for age 25 and over, due to luxury class difference, please call for under age rental

Acceptable Major Credit Card for authorization hold is limited to VISA, MASTERCARD, and AMERICAN EXPRESS ,with renter’s name on it. WE DO NOT accept any prepay credit card, debit VISA or debit MASTERCARD or UNION PAY for authorization hold.

In Canada Liability or Property Accident Insurance and Collision Insurance is required on all vehicles. Customer can bring their own car rental insurance or purchase an Damage Waiver(ODW) from us. Customer bringing their own insurance is subject to a plate usage and insurance transfer administration fee. Customer using their own rental insurance needs to bring us the original written policy paper as we need to obtain a copy of the said policy. Daily, Weekly, and Monthly rates quoted on the reservation page does not include insurance.

For rentals 90 calendar days and over , it’s considered as a short term leasing. It is subject to purchase at lease the minimum basic insurance package from Mr. Rent A Car as no other insurance will be valid for this kind of rental, that includes any rental or substitute vehicle insurance or the credit card insurance.

The age of majority to rent a car is 25. Person age 19 to but not complete 25 can rent car as well but an underage surcharge will apply.

A class 5 BC license or equivalent is required for car rental. If renter hold a BC class 7 or equivalent license, he or she might rent the car with a new driver surcharge. For conditions to rent and operate any passenger vehicles over 10 seating spaces, renter must be over 25 years of age and carry a minimum of a class 4 BC license or equivalent, this includes any additional drivers who will be operation the above said vehicles. **Driver with a learner’s license class L does not qualify to rent and/or operate any type of rental vehicles.

Payment in full is required at the time of rental.

Acceptable payment method includes VISA, MASTERCARD, AMERICAN EXPRESS, DEBIT , WE CHAT PAY, AND CASH.

Additional drivers must meet all qualifications as the primary driver in regards to age, and license requirements. The person operating the rental car beside the renter must add their names to the contract. Additional driver/s fee might apply.

For Non-Local/Airport Customers, unlimited Kilometers may be available only when the rental vehicle remains within the province of the rental location. If the rental vehicle is traveling outside of the province of rental location, mileage will be limited to 200 km per day, 1400 km per week, or 3000 km per month with an additional $0.25 per kilometer for excess kilometers. Unlimited mileage is not available to local customers. Local customers are restricted to 200 km per day. For non-standard vehicle rentals such as Vans and Luxury Cars , kilometer restrictions will apply per category. Contact us for specific details for these vehicle types. Additional charges will apply for out of province or cross border travel and must be approved before rental is taken.

Canada and USA allowed only with written permission from the Mr Rent A Car Office. Traveling outside of the province of the original rental location will incur additional charges.

Certain geographical restrictions may still apply. Vehicles taken outside of the province or bordering province or state without our written permission will receive 100 kilometers per day and a charge of 0.25CAD per each additional kilometer. Vehicles are not permitted to travel into Alaska, the Yukon, the North West Territories, Nunavut or Mexico.

Vehicles must be returned with the same amount of fuel as at the start of rental to avoid refueling charges.

No pets are allowed inside the rental car except a service dog. Smoking of any kind including electric vape is prohibited in the rental car. A cleaning fee minimum of $500 cleaning and deodorizing fee will be charge to renter should the above describe happened.

Mr. Rent A Car reserves the right to cancel the reservation or refuse rental without any further reasons.

Mr. Rent-A-Car reserves the right to change above terms and conditions without any notice.

Frequently Asked Questions

We have rental locations in various cities namely- Vancouver, Richmond, Burnaby, Coquitlam and Calgary. We also offer airport rentals at VYR and YYC International Airports. Please visit our Locations page for detailed addresses and contact information.

Renters must be at least 21 years old. A young driver surcharge may apply to renters under 25.

You need to bring a valid driver’s license, a credit card in the renter’s name, and a confirmation of your reservation.

Yes, you can extend your rental period by contacting our customer service. Additional charges will apply.

Vehicles should be returned with the same amount of fuel as when rented. If not, a refueling fee will be charged.

Yes, we offer one way rentals between our locations. Additional fees may apply.

You can make a reservation online through our website, by calling our customer service hotline, or by visiting any of our rental locations.

What information do I need to provide to make a reservation?

No, we do not accept debit cards.

We offer a wide range of vehicles, including economy cars, SUVs, luxury vehicles, and vans. Please visit our Fleet page for more details.

Yes, all our rental cars come with basic insurance coverage. Additional coverage options are available for purchase.

Yes, you can add additional drivers for a nominal fee. All additional drivers must meet the same rental requirements as the primary driver.

Yes, we offer GPS units and child seats for an additional fee. Please request these at the time of reservation.

In case of an accident, contact the local authorities and our customer service immediately. For breakdowns, our roadside assistance service is available 24/7.

Rental rates are calculated based on the type of vehicle, rental duration, and mileage. Additional fees may apply for extra services or equipment.

We accept major credit cards, and, in some locations, cash. Please check with your rental location for specific details.

Yes, a security deposit is required at the time of rental. The amount varies based on the vehicle type and rental duration.

You will need to provide a valid driver’s license, a major credit card, and your contact details.

Trips and Tour Canadian Lifestyle Long term Car Rental Tips for Car Rental Vancouver Vancouver to Car Rental

Car rental Vancouver downtown: Your Gateway to West Coast Freedom with Mr. Rent A Car

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Car rental Vancouver downtown services are the starting point for countless stories. Whether you are a local needing a temporary vehicle or a visitor ready to explore the rugged beauty of British Columbia, having your own car offers a level of independence that trains and buses simply cannot provide. At Mr. Rent A Car, we believe that travel should be defined by what we call “logistical sanity.” This means providing a professional, human-focused experience that takes the stress out of the rental process. Our Vancouver branch, conveniently located on Drake Street, is perfectly positioned to get you behind the wheel and onto the road toward Stanley Park, Granville Island, or the majestic North Shore mountains in minutes. 

Choosing a car rental Vancouver downtown provider like Mr. Rent A Car means partnering with a company that has nearly three decades of local expertise. We have grown from a single location in Richmond with just five cars to a major regional presence with multiple branches across Greater Vancouver and even into Calgary. Our “Reliability Built in Our Garages” philosophy ensures that your safety is never a second thought; we handle our own maintenance and inspections to guarantee that every vehicle—from a fuel-efficient compact to a spacious 15-passenger van—is ready for the journey ahead.

A Legacy of Service: The Story of Mr. Rent A Car

To appreciate the professional service we offer today, it helps to look back at our humble beginnings. Mr. Rent A Car officially opened its doors in 1996 in Richmond, British Columbia. Our founder started with a tiny fleet and a powerful hunch: that customers would embrace a car rental company that prioritized human connection and straightforward service over cold, corporate efficiency. The goal was simple—make automobile rentals more accessible and dependable for both locals and tourists.

By 1998, our fleet had grown to fifty vehicles, and by the year 2000, we successfully expanded into the Vancouver market. As the internet began to change how we live and travel, we launched our first website in 2003, allowing for real-time bookings. Over the decades, we continued to open branches in Burnaby, Coquitlam, and Surrey, eventually expanding eastward to Calgary in 2019. Despite this growth, we have never lost the personal touch that defined our early days. We remain a locally rooted business dedicated to providing the best rental prices and the most reliable vehicles in the community.

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A Diverse Fleet for Every Kind of Journey

We understand that “one size fits all” doesn’t work when it comes to transportation. That is why we maintain a wide variety of vehicle types to ensure that your specific needs are met with the perfect match.

Agile and Efficient: Sedans and Compacts

For those navigating the urban streets of downtown Vancouver or looking for high fuel efficiency for a solo business trip, our economy and compact cars are the top choice. These vehicles are easy to park in crowded city centers and offer excellent mileage. If you need a bit more room and a smoother ride for your family or clients, our full-size sedans and premium models like the Dodge Charger provide extra comfort and trunk space without sacrificing performance.

Versatility and Command: SUVs and Crossovers

When your plans involve the Sea-to-Sky Highway or carrying gear for a weekend at the coast, our SUVs offer the power and versatility you need. We provide a range of options, from mid-size SUVs like the Nissan Rogue and Toyota RAV4 to premium, high-capacity models like the GMC Yukon and Chevrolet Suburban. These vehicles provide a commanding view of the road and the all-wheel-drive capability that gives you confidence during the rainy West Coast months.

Group Coordination: Vans and Minibuses

One of our specialties is group travel. We offer 7-passenger and 8-passenger minivans, such as the Honda Odyssey and Toyota Sienna, which are perfect for keeping the whole family together. For even larger groups, corporate events, or community outings, we provide 12-passenger and 15-passenger transit vans. These high-capacity vehicles simplify your logistics, allowing your entire group to travel in a single, comfortable environment.

Reliability Built in Our Garages: Our Safety Standard

At Mr. Rent A Car, safety is the foundation of everything we do. We don’t just fix things when they break; we take a proactive approach that we call “Reliability Built in Our Garages.” This means your car rental Vancouver downtown experience is backed by in-house experts who care about your wellbeing.

Rigorous Multi-Point Inspections

Every vehicle in our fleet undergoes a comprehensive multi-point inspection after every single rental. Our technicians check the brakes, tire tread, fluid levels, and all essential safety lights. We also ensure that the interior is thoroughly cleaned and sanitized, providing a fresh and safe environment for every new guest. This meticulous attention to detail ensures that you can pull out of our Drake Street lot with total peace of mind.

Proactive Recall Monitoring

We monitor manufacturer safety recalls every day. If a vehicle requires even a minor safety update, it is grounded immediately and pulled from our rental rotation. It only returns to the fleet once it has been professionally repaired and certified as safe by authorized mechanics. This proactive stance ensures that you are always driving a vehicle that meets the most current engineering and safety standards.

Modern Safety Technology

Because we rotate our fleet frequently, our customers benefit from the latest safety innovations. Many of our modern vehicles come equipped with features such as:

  • Collision Avoidance Systems: Sensors that help detect and prevent accidents before they occur.
  • Lane Departure Warnings: To help keep you safe and centered on long highway stretches.
  • Blind-Spot Monitoring: Essential for safe lane changes on busy Vancouver routes.
  • Rearview Cameras: Helping you park with ease in tight downtown stalls.

Strategic Locations for Maximum Convenience

Accessibility is a key part of our professional service. We have placed our branches where they are most needed to ensure that finding a reliable vehicle is never a hassle.

  • Vancouver Downtown: Our Drake Street location is perfect for city explorers, business travelers, and locals alike.
  • Richmond (River Road): Our flagship branch is situated near the heart of Richmond and serves as a major hub for our operations.
  • YVR Off-site Airport Rental: Located just five minutes from Vancouver International Airport, we offer a fast shuttle service that allows you to avoid the long lines and high fees of on-site airport counters.
  • Burnaby, Coquitlam, and Surrey: These suburban branches ensure that our high-quality service is available to residents across the Lower Mainland.
  • Calgary: Our expansion into Alberta means you can expect the same “Mr. Rent A Car” standard when visiting the Stampede City.

Simple and Transparent Rental Requirements

We believe that renting a car should be straightforward and human-friendly. To ensure a smooth experience when you arrive at our counter, here are the essential requirements you need to know.

  • Valid Identification: You must provide a valid government-issued driver’s license. We only accept original documents; no photocopies are allowed.
  • Age Policies: The minimum age to rent a car is 21. For drivers between the ages of 21 and 25, an underage surcharge and a higher security deposit hold may apply to meet insurance standards. Those 25 and over enjoy our standard rates and deposits.
  • Credit Card Authorization: We require a major credit card (Visa, Mastercard, or American Express) in the renter’s name for the security authorization hold. Please note that we do not accept debit cards, prepaid cards, or Union Pay for this specific authorization.
  • Mandatory Documentation: Along with your license, you will need to confirm your contact details and, if using your own rental insurance, provide the original written policy paper for our records.
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24/7 Online Booking for Total Control

In a fast-paced world, convenience is a necessity. Our website is designed to give you “logistical sanity,” allowing you to book your car rental Vancouver downtown experience whenever it suits your schedule, 24 hours a day, 7 days a week.

Our intuitive booking platform allows you to:

  1. Check Real-Time Availability: See exactly which cars are ready for your chosen dates.
  2. Compare Models: Look at seating capacity, luggage space, and vehicle features to find your best fit.
  3. Secure Best Prices: Access our most competitive rates by booking directly through our official site.
  4. Add Essential Extras: Easily reserve GPS units or child safety seats with just a few clicks.
  5. Get Instant Confirmation: Receive your reservation details via email immediately, allowing you to plan the rest of your trip with confidence.

Insurance and Peace of Mind on the Road

Understanding your insurance options is vital for a worry-free rental. At Mr. Rent A Car, we offer several levels of protection to ensure you are covered against the unexpected.

  • Collision Damage Waiver (CDW): This helps reduce your financial liability if the vehicle is damaged during your rental period.
  • Third-Party Liability: This essential coverage protects you in the event that someone else is injured or their property is damaged while you are driving.
  • Theft Protection: Ensuring you aren’t on the hook for the full value of the vehicle if it is stolen or vandalized during your trip.
  • Personal Accident Insurance (PAI): Provides financial support for medical and ambulance costs for the driver and passengers in the event of an accident.

We recommend checking your personal auto policy or credit card benefits, but our in-house protection plans are the most seamless way to ensure there are no gaps in your coverage.

Flexible Solutions for Long-Term Rentals

Sometimes, a few days or a week isn’t enough. For those who need a vehicle for a month or longer, Mr. Rent A Car offers flexible long-term rental solutions that serve as a brilliant alternative to traditional leasing. This is ideal for professionals on extended work assignments or those relocating to the city.

Our long-term rentals provide several professional benefits:

  • No Long-Term Contracts: You aren’t locked into a multi-year commitment, giving you the freedom to adjust your return date as needed.
  • Maintenance Included: We handle all the routine servicing, including oil changes and tire rotations, in our own professional garages.
  • Economic Stability: We offer significantly discounted monthly rates that are highly competitive with the cost of vehicle ownership.
  • Flexibility: If your lifestyle changes, you can often swap to a different vehicle type to better suit your new requirements.

Exploring Vancouver with Your Rental

Once you have secured your car rental Vancouver downtown vehicle, the city is yours to discover. Having your own transportation allows you to explore at your own pace and change your plans on a whim.

  • Stanley Park: Drive the scenic perimeter road of this world-famous park, stop at the totem poles, and enjoy the views of the Burrard Inlet.
  • Granville Island: Head over the bridge to visit the Public Market, artisanal shops, and unique boutiques.
  • Capilano Suspension Bridge: Take a short drive across the Lions Gate Bridge to North Vancouver for a thrill high above the river.
  • Deep Cove: Visit this charming seaside village for a hike to Quarry Rock or a peaceful afternoon by the water.
  • The Sea-to-Sky Highway: Use your rental to head north toward Whistler, stopping at Shannon Falls and the Stawamus Chief along one of the most beautiful drives in the world.

Having your own car makes coordinating these diverse activities simple, ensuring that you don’t miss a single highlight during your stay.

The Human Side of Professional Service

At the heart of Mr. Rent A Car is a team of people who truly care about your experience. We are not just a fleet of cars; we are a locally founded business that has spent nearly thirty years refining our approach to customer service. We believe in being helpful, friendly, and honest. We avoid high-pressure sales tactics and hidden fees because we want to build a long-term relationship with you.

Our “human-to-human” approach means that if you have a question or an issue, you can speak to a real person who has the knowledge to help. This personal touch, combined with our professional standards, is what has allowed us to thrive since 1996. Whether it is your first time visiting Canada or you are a loyal local customer, we treat every rental with the same level of care and attention.

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A Reliable Partner for Your West Coast Journey

Choosing a car rental Vancouver downtown through Mr. Rent A Car is a decision to prioritize quality, safety, and professional care. Since our founding in 1996, we have grown into a trusted leader by staying true to our local roots and human-centric values. Our diverse fleet ensures that whether you are traveling for business, a family vacation, or an extended stay, we have the perfect vehicle to meet your needs. With strategic locations across the Lower Mainland and Calgary, we provide the accessibility you deserve. Our commitment to meticulous in-house maintenance and proactive safety checks means you can drive with the peace of mind that comes from knowing your vehicle has been vetted by experts. 

Our 24/7 online booking system and transparent requirements make it easy to secure your ride and get on with your adventure. We take great pride in our “Reliability Built in Our Garages” philosophy, ensuring that every car we rent is as safe as it is comfortable. Whether you need a vehicle for a single day or a long-term monthly stay, Mr. Rent A Car is your trusted partner on the road. We invite you to experience the difference that nearly three decades of local expertise and a customer-first attitude can make. Let us help you turn your next drive into a seamless and enjoyable journey across the beautiful landscapes of British Columbia.

Frequently Asked Questions

Where is the downtown Vancouver car rental office located?

Our downtown Vancouver branch is located at 638 Drake Street, offering convenient access for those staying in city center hotels or visiting for business.

Can I rent a car if I am under 25 years old?

Yes, our minimum age to rent is 21. Drivers between 21 and 24 are subject to an underage surcharge and a higher security deposit hold.

What identification do I need to bring to pick up my car?

You must provide a valid, original government-issued driver’s license. Photocopies are not accepted.

Do you accept debit cards for the security deposit?

No, we require a major credit card (Visa, Mastercard, or American Express) in the renter’s name for the security authorization hold.

How much is the security deposit?

For standard cars, the deposit is typically $500 for those over 25. For SUVs, premium models, or drivers under 25, the deposit is usually higher.

Is insurance included in the rental price?

Basic insurance is required. You can use your own verified insurance or purchase one of our Damage Waiver (ODW) packages for total peace of mind.

Can I add an additional driver to my rental agreement?

Yes, you can add additional drivers for a nominal fee, provided they meet the same age and license requirements as the primary driver.

What is your fuel policy for returned vehicles?

We follow a “Level-to-Level” fuel policy. You should return the vehicle with the same level of fuel as when you picked it up.

How do you ensure the safety of your rental cars?

Every car undergoes a multi-point inspection in our own garages, and we monitor manufacturer safety recalls daily.

Do you offer long-term rentals?

Yes, we offer flexible long-term solutions for monthly stays with discounted rates and included maintenance.

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