Car hire for insurance is what you search when your own car is off the road after a claim and you need a replacement to keep your life moving. Maybe you had a crash. Maybe your car is in the shop for repairs. Maybe your insurer said you can have a rental while you wait. Whatever the case, you want a simple car hire that fits your claim, with no stress. This guide shows you the smart and easy way to do it.
We are Mr. Rent A Car. We have rented cars in Western Canada since 1996, and we handle insurance replacement rentals as part of our work. In this guide we keep it clear. We show you what car hire for insurance means, how the process works, and what your claim may cover. We also show you how to arrange a replacement car with us fast. Our goal is to get you back on the road with as little fuss as possible.
Here is everything you need to know about car hire for insurance.
| Please note about your claim and coverWhat your claim covers can differ by policy and by insurer, and terms can change. So always check your loss of use or replacement cover with your own adjuster first. For the current details and to set up your replacement car, just call us on 604-303-0063 or visit mrrentacar.com. Our team will help you understand the next steps for your claim. |
Table of Contents

1. What Car Hire for Insurance Means
Car hire for insurance means renting a temporary car while your own car is off the road after a claim. People also call this an insurance replacement rental or a loss of use rental. The idea is simple. Your car is being repaired or has been written off, so you need wheels in the meantime. A replacement rental keeps you moving while your claim runs its course.
With us this is a normal part of what we do. We handle insurance replacement rentals from our branches across Western Canada. We keep the process clear and quick, so a stressful time gets a little easier.
2. Who We Are and Why It Helps
Before you trust anyone with a claim rental you should know who they are. We are Mr. Rent A Car. We have served Western Canada since 1996. That is close to thirty years of rentals, including insurance replacement work. We are a local team, not a faceless chain.
That base helps you when you are dealing with a claim. We know the replacement process. We keep our terms clear. We answer the phone and explain each step in plain words. When your car is off the road, a local team like ours makes the replacement simple.
3. When You Need an Insurance Replacement Car
There are a few common times when car hire for insurance is the answer. Here are the main ones we see.
- Your car is in the shop for repairs after a crash
- Your car was written off and you are waiting on the claim
- The other driver was at fault and you need a car in the meantime
- Your policy includes loss of use and you want to use it
- You simply cannot be without a car while yours is fixed
In each case the goal is the same. Get a fair replacement car quickly, so your daily life keeps running. That is exactly what we help with.
4. How Insurance Car Hire Works, Step by Step
The process is simpler than most people think. First you report your claim to your insurer and get your claim number. Next you ask your adjuster whether your claim covers a rental, and for how long. Then you call us with your claim details, and we set up the right replacement car. You collect the car and drive it while your own car is fixed. When your car is ready, you return the rental.
The key is to talk to both sides early. Speak to your adjuster about your cover, and speak to us about the car. When both are lined up, the handover is quick and clear.
5. Loss of Use and What Your Claim May Cover
Loss of use is the part of a claim that can pay for a replacement car while yours is off the road. Not every policy has it, and the amount and length can differ. Some claims cover a set daily amount. Some cover a set number of days. Some do not cover a rental at all.
So the honest first step is to check with your own adjuster. Ask if your claim includes loss of use or a replacement car, what daily amount it allows, and for how long. Once you know that, we can match a car that fits your cover. If your claim does not cover a rental, we can still set you up with a fair everyday rate.

6. Which Replacement Car You Get
A good replacement car should suit your daily needs, not just tick a box. If you drive a small car day to day, a compact replacement keeps costs low and fits your cover. If you have a family, a larger car or a minivan makes more sense. If you tow or need space for work, we can talk through the right option.
Tell us what you drive and what you use the car for. We will match a replacement that fits your life and your claim. The aim is a car that feels normal, so the repair time barely slows you down.
7. How to Arrange Your Replacement Car With Us
Setting up a replacement car with us is quick. Have your claim number and your adjuster details ready. Call us on 604-303-0063 and tell us about your claim and what you drive. We will talk you through the options and set up a car that fits. If you are not sure about your cover yet, we can still help you plan while you confirm it with your adjuster.
Once the car is set, you just bring your licence and a credit card on the day. We hand over a clean and checked car near you. Then you are back on the road.
8. What You Need to Rent
Renting a replacement car with us is simple. You need three things. First, a valid driver licence, which is a class 5 licence or the equal from your home region. We accept the original only, not a photocopy. Second, a major credit card in the driver name for the security hold. Third, your claim and booking details.
Bring all three and you are ready to drive. Keep your claim number handy too, since it helps us line up your replacement smoothly.
9. Deposit, Age, and Licence Rules
A security hold sits on your credit card during the rental, just like any rental. The amount depends on the car. Smaller cars carry about five hundred dollars for drivers aged twenty five and over. SUVs, minivans, and premium cars carry about one thousand dollars. The hold is not a charge. We release it in full once you return the car in good condition.
The main age to rent without extra terms is twenty five. Drivers aged nineteen to twenty four can still rent with a small young driver fee. A class 5 licence or the equal is needed. A learner licence does not qualify. We take major credit cards for the hold. We do not take debit or prepaid cards for it.
10. Insurance and Protection on the Rental
Even a replacement car needs proper cover while you drive it. In Canada liability and collision cover is required on all vehicles. You may already be covered through your own policy or a premium credit card, so check first. If you are covered, bring the original policy paper, and a small transfer fee applies.
If you are not covered, you can add our Damage Waiver at the counter. That keeps things easy and lowers your risk while you drive the replacement. Sort your cover when you book, so the handover is quick.

11. How Long You Can Keep the Replacement Car
How long you keep the replacement car usually depends on your claim and your repair time. Many claims cover a rental until your car is fixed or the claim is settled, up to the limit in your policy. So the length is set by your cover and your repair, not just by us.
Keep in touch with your adjuster about the repair timeline, and keep us in the loop too. If your repair runs longer than planned, call us early on 604-303-0063 and we will help you sort the extra days.
12. 7 Smart Tips for Insurance Car Hire
Here are seven quick tips for a smooth insurance replacement rental.
- Report your claim and get your claim number first.
- Ask your adjuster about loss of use and how many days it covers.
- Call us early with your claim details to line up the car.
- Pick a replacement that matches what you drive day to day.
- Check your own policy and credit card for rental cover.
- Keep in touch on the repair timeline to plan the return.
- Call us if the repair runs long so we can extend the car.
13. Why Rent Your Replacement Car From Us
Here is how we make an insurance replacement easy. We are a local team that has served Western Canada since 1996. We handle replacement rentals every week, so we know the process. We keep our terms clear with no surprise counter fees. We match the right car to your needs and your claim. We have branches near you across the Lower Mainland and in Calgary. Our goal is to get you back on the road fast, with as little stress as possible.
What You Get With Us
- Help understanding your replacement options
- A car matched to your needs and your claim
- Clear terms with no surprise counter fees
- Branches near you across the Lower Mainland and Calgary
- Flexible days if your repair runs longer than planned
- A clean and checked car every time
- A local team serving Western Canada since 1996
Closing Thoughts
Car hire for insurance does not need to add to the stress of a claim. Report your claim, check your loss of use cover with your adjuster, and call us with the details. We will match a replacement car that fits your life and get you back on the road. When your own car is ready, you simply return the rental. We have handled insurance replacement rentals in Vancouver, Surrey, Calgary, and across Western Canada since 1996. Call us on 604-303-0063 and we will make your replacement car simple.
Frequently Asked Questions
These are the questions people ask us most about car hire for insurance.
What is car hire for insurance?
It means renting a temporary car while your own car is off the road after a claim. People also call it an insurance replacement rental or a loss of use rental. It keeps you moving while your car is repaired or your claim is settled.
Does my insurance pay for a rental while my car is repaired?
It depends on your policy. Some claims include loss of use, which can pay a set daily amount or cover a set number of days. Some do not cover a rental at all. Always check with your own adjuster to confirm your cover.
How do I arrange an insurance replacement car?
Report your claim and get your claim number, then ask your adjuster about your rental cover. Call us on 604-303-0063 with your claim details and we will set up a replacement car that fits your needs and your cover.
Which car will I get as a replacement?
A car that suits your daily needs. If you drive a small car, a compact replacement keeps costs low. If you have a family, a larger car or a minivan makes sense. Tell us what you drive and we will match it.
How long can I keep the replacement car?
Usually until your car is fixed or your claim is settled, up to the limit in your policy. The length is set by your cover and your repair time. Keep us and your adjuster updated if the repair runs long.
Do I need to pay a deposit for a replacement car?
Yes, a security hold sits on your credit card like any rental. Smaller cars carry about five hundred dollars for drivers twenty five and over. SUVs and vans carry about one thousand dollars. It is a hold, not a charge, and we release it in full on return.
What do I need to bring?
Bring a valid class 5 licence, a major credit card in the driver name, and your claim and booking details. Keep your claim number handy, since it helps us line up your replacement smoothly.
Do you serve my area?
We serve Vancouver, Richmond, Burnaby, Surrey, Coquitlam, and Calgary, including the airport areas. Call us or check our locations page to find the branch closest to you.
How To Arrange Car Hire for Insurance
Here is the simple path to set up a replacement car with us.
- Report your claim to your insurer and get your claim number.
- Ask your adjuster about loss of use or replacement cover.
- Call us on 604-303-0063 with your claim details.
- Choose a replacement car that suits your needs.
- Bring a valid class 5 licence and a major credit card.
- Collect your replacement car from the branch near you.
- Return it once your own car is ready.