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Daily rate is based on 24 hours; there is a 30 minute grace period for return, after 30 minutes late, hourly charges may apply. After 120 minutes late, a full-day late charge will be applied.

Minimum rental is 1 day.

Once we receive your online reservation request, we will process it and send you a reservation confirmation letter, Please provide valid information as we might have to contact you to finalize the booking if you did not leave your credit card information for deposit to secure the rental car.

Please note that we will charge a deposit to secure the car for your reservation, customer can provide their credit card information online or phone-in to our office. Customer need to make sure to bring and present that credit card at time of rental, a different method of payment can be used at time of rental but the credit card used for reservation must be present as well.

If you require multiple vehicles for the same or overlapping time periods, please make sure to use a different name for each reservation otherwise the duplicate name reservation will automatically be cancelled. Mr. Rent-A-Car will not be responsible for any canceled reservations.

You must contact the rental office to inform of the delay if the delay will be greater then 2 hours prior to the scheduled arrival time in order for the car to be held. Every effort will be made to accommodate based on fleet availability. However during the peak seasons, any uninformed delays beyond 30 mins will be considered a “No-show” and Mr. Rent A Car reserves all the right to release the reservation for next customer. Cost of upgrading to other size of vehicles will be borne by customers. Mr. Rent A Car cannot be held responsible for upgrading vehicle during unavailability of the reserved vehcile type due to uninformed delayed arrivals.

Please note that during peak season, once we confirm and hold the car for your reservation, if for any reason the delay occurred , the delayed pickup time will be arranged but the return time will stay the same as the original reserved return time. Any overage return during peak season will result on a penalty and extra daily rate will apply instead of a normal rental daily rate.

To extend a rental from your originally scheduled return time, you must contact your rental location. A service fee of $20.00 will apply and your original per-day rental rate may change.

For YVR arrival customer, Please call 604-303-0063 when you are in the baggage claim area, after contact us, you can proceed to the designated pickup location await for the pick up service. For the pick up locations on domestic and international, please refer to our online link for video demo.

For all other rental except Airport location rental, shuttle service is available per-arranged. An surcharge may apply to distance within 10 KM. from our rental office. Please phone the local rental office to arrange for the pick up service if needed.

Rental Conditions and Reuqiements

A valid government issued Drivers license is required at the time of rental, we only accept original documents and no photo copy will be accepted. If an international driving permit is used, the original drivers license must accompany the permit for the rental.

In some cases when license does not contain a photograph such as a temporary license, another piece of government issued photo ID will be needed.

Customer will need a major credit card in their own name at the time of the rental. Although customer can choose to pay their rental in a different way, a credit card is required to do an authorization hold, and that will act as a SECURITY HOLD for the rental. Authorization hold is not a payment, but customer must have the equivalent credit amount available at the time of rental. (see below)

Economy to Full-size : $500 for age 25 and over, $1000 for age 21 to not yet 25,

SUVs, Premium or Mini Vans, Pick-up truck, 6 seats and up : $1000 for age 25 and over,

Luxury & Sport cars : $2500 for age 25 and over, due to luxury class difference, please call for under age rental

Acceptable Major Credit Card for authorization hold is limited to VISA, MASTERCARD, and AMERICAN EXPRESS ,with renter’s name on it. WE DO NOT accept any prepay credit card, debit VISA or debit MASTERCARD or UNION PAY for authorization hold.

In Canada Liability or Property Accident Insurance and Collision Insurance is required on all vehicles. Customer can bring their own car rental insurance or purchase an Damage Waiver(ODW) from us. Customer bringing their own insurance is subject to a plate usage and insurance transfer administration fee. Customer using their own rental insurance needs to bring us the original written policy paper as we need to obtain a copy of the said policy. Daily, Weekly, and Monthly rates quoted on the reservation page does not include insurance.

For rentals 90 calendar days and over , it’s considered as a short term leasing. It is subject to purchase at lease the minimum basic insurance package from Mr. Rent A Car as no other insurance will be valid for this kind of rental, that includes any rental or substitute vehicle insurance or the credit card insurance.

The age of majority to rent a car is 25. Person age 19 to but not complete 25 can rent car as well but an underage surcharge will apply.

A class 5 BC license or equivalent is required for car rental. If renter hold a BC class 7 or equivalent license, he or she might rent the car with a new driver surcharge. For conditions to rent and operate any passenger vehicles over 10 seating spaces, renter must be over 25 years of age and carry a minimum of a class 4 BC license or equivalent, this includes any additional drivers who will be operation the above said vehicles. **Driver with a learner’s license class L does not qualify to rent and/or operate any type of rental vehicles.

Payment in full is required at the time of rental.

Acceptable payment method includes VISA, MASTERCARD, AMERICAN EXPRESS, DEBIT , WE CHAT PAY, AND CASH.

Additional drivers must meet all qualifications as the primary driver in regards to age, and license requirements. The person operating the rental car beside the renter must add their names to the contract. Additional driver/s fee might apply.

For Non-Local/Airport Customers, unlimited Kilometers may be available only when the rental vehicle remains within the province of the rental location. If the rental vehicle is traveling outside of the province of rental location, mileage will be limited to 200 km per day, 1400 km per week, or 3000 km per month with an additional $0.25 per kilometer for excess kilometers. Unlimited mileage is not available to local customers. Local customers are restricted to 200 km per day. For non-standard vehicle rentals such as Vans and Luxury Cars , kilometer restrictions will apply per category. Contact us for specific details for these vehicle types. Additional charges will apply for out of province or cross border travel and must be approved before rental is taken.

Canada and USA allowed only with written permission from the Mr Rent A Car Office. Traveling outside of the province of the original rental location will incur additional charges.

Certain geographical restrictions may still apply. Vehicles taken outside of the province or bordering province or state without our written permission will receive 100 kilometers per day and a charge of 0.25CAD per each additional kilometer. Vehicles are not permitted to travel into Alaska, the Yukon, the North West Territories, Nunavut or Mexico.

Vehicles must be returned with the same amount of fuel as at the start of rental to avoid refueling charges.

No pets are allowed inside the rental car except a service dog. Smoking of any kind including electric vape is prohibited in the rental car. A cleaning fee minimum of $500 cleaning and deodorizing fee will be charge to renter should the above describe happened.

Mr. Rent A Car reserves the right to cancel the reservation or refuse rental without any further reasons.

Mr. Rent-A-Car reserves the right to change above terms and conditions without any notice.

Frequently Asked Questions

We have rental locations in various cities namely- Vancouver, Richmond, Burnaby, Coquitlam and Calgary. We also offer airport rentals at VYR and YYC International Airports. Please visit our Locations page for detailed addresses and contact information.

Renters must be at least 21 years old. A young driver surcharge may apply to renters under 25.

You need to bring a valid driver’s license, a credit card in the renter’s name, and a confirmation of your reservation.

Yes, you can extend your rental period by contacting our customer service. Additional charges will apply.

Vehicles should be returned with the same amount of fuel as when rented. If not, a refueling fee will be charged.

Yes, we offer one way rentals between our locations. Additional fees may apply.

You can make a reservation online through our website, by calling our customer service hotline, or by visiting any of our rental locations.

What information do I need to provide to make a reservation?

No, we do not accept debit cards.

We offer a wide range of vehicles, including economy cars, SUVs, luxury vehicles, and vans. Please visit our Fleet page for more details.

Yes, all our rental cars come with basic insurance coverage. Additional coverage options are available for purchase.

Yes, you can add additional drivers for a nominal fee. All additional drivers must meet the same rental requirements as the primary driver.

Yes, we offer GPS units and child seats for an additional fee. Please request these at the time of reservation.

In case of an accident, contact the local authorities and our customer service immediately. For breakdowns, our roadside assistance service is available 24/7.

Rental rates are calculated based on the type of vehicle, rental duration, and mileage. Additional fees may apply for extra services or equipment.

We accept major credit cards, and, in some locations, cash. Please check with your rental location for specific details.

Yes, a security deposit is required at the time of rental. The amount varies based on the vehicle type and rental duration.

You will need to provide a valid driver’s license, a major credit card, and your contact details.

Tips for Car Rental

How to Properly Count Rental Car Days: Minimizing Extra Fees

Car Rental

So how to properly count rental car days? Renting a car is hands down one of the best ways to explore a new city or set off on a road trip at your own pace. It gives you the freedom to stop where you want, take scenic detours, and travel entirely on your own schedule. But if you’ve ever rented a car before, you probably know that the way rental days are calculated can be confusing — and if misunderstood, it can lead to unexpected fees. There’s nothing worse than being hit with extra charges when all you wanted was a smooth, budget-friendly experience.

So, how can you avoid those surprises and make sure you’re only paying for what you actually use? The key lies in realizing precisely how car rental companies-including trusted names like Mr. Rent A Car-calculate their rental periods. This simple knowledge will make all the difference between a trip that’s stress-free and one that ends with an unwanted dent in your wallet.

In this guide, we’ll break it down in plain, practical terms so that you will know just what to expect when you rent. You’ll learn how billing cycles work, what counts as an extra day, and how timing your pickup and return strategically can save you money. Knowing these details upfront helps you plan your journey better-whether you’re renting for a day, a weekend, or a full week on the road. After all, great trips start with clarity, and Mr. Rent A Car is here to make sure you have both comfort and confidence behind the wheel.

A girl searching how to calculate rental car days

What Exactly are Rental Car Days?

Most car rental companies, like Mr. Rent A Car, adopt a 24-hour rental policy. This means that your rental clock starts the very moment when you pick up the car. For example, if you collect your car at 10 AM on Monday, your first rental day would end exactly at 10 AM on Tuesday. It doesn’t matter whether you drive the car for the whole day or for just a few hours because the rate is calculated on that 24-hour window.

If you return the car within that time frame, you will be charged only for one day of rental. But if you return it even a little bit after the deadline-either an hour or two hours later-most companies will start charging for the additional hours, sometimes even up to a full day. These rules might sound strict, but they’re standard practice across the industry to maintain fairness and ensure cars are available for the next customer.

To avoid unnecessary charges, it’s always smart to track your rental time closely. Set a reminder on your phone, check your rental agreement for the exact return deadline, and plan your route back to the drop-off location with a little buffer time. This simple step can save you both money and stress — and with Mr. Rent A Car, you’ll always get clear, upfront communication about your rental period, helping you travel with complete peace of mind.

Mr. Rent A Car’s Grace Period Policy

Good news for travelers: Mr. Rent A Car does understand that delays can occur due to traffic, late meetings, or even something as simple as taking the wrong turn. That’s why they offer a 30-minute grace period on returns. With this, you have half an hour after your scheduled drop-off time to return the car without facing any late fees. It may be small, but it is a very considerate buffer and most welcome, especially when you have to fight your way through busy city streets or airport traffic.

However, once that grace period ends, the late charges begin to apply. Usually, rental companies calculate these on an hourly basis, and if you’re more than two hours late, you could be charged for a full extra rental day. This might seem a little tough, but it’s standard practice; every vehicle has to be ready for the next customer, and delays can disrupt scheduling for others as well.

Knowing this policy in advance, you can better plan the end of your trip and avoid surprise costs. You should always consider adding on extra travel time to account for drop-off, especially if your route includes major roads or airport traffic. And if you know you’re going to be late, a quick call can often work wonders — they might guide you on how to handle the delay best or even extend your rental, if needed. With clear communication and smart planning, your rental return can be just as smooth as your pick-up.

Getting the Most Value Out of Your Rental for No Extra Charge

rental car company with long term rental plans

Here are a few helpful suggestions to avoid paying more than you must:

Plan Your Pick Up and Return Timings

Timing is everything in regard to car rentals — one of the little things that can make a big difference in what you pay overall. The best way to maximize value is to keep your return time as close as possible to your pick-up time. For example, if you collect your car at 3 PM on a Monday, make sure that you are back in possession of the car by 3 PM on your final day. It’s pretty simple, but it will save you a lot of hassles with unexpected fees.

And even being a couple of hours late can sometimes result in being charged for an extra whole day, depending on the company’s policies. Not because they are just strict for no particular reason, but because the rental clock does not stop running at the end of that 24-hour window; that’s why paying extra attention to timing gets you rewards financially and mentally.

A little planning here goes a long way. Check your schedule, factor in traffic or last-minute errands, and give yourself some buffer time before the return deadline. This way, you will not rush, will not stress, and most importantly, will not spend more than you need to. This is one of those small travel habits that make your trip smoother and the rental experience far more rewarding.

Plan for Delays or Traffic

We all know that even the most carefully planned trips can take an unexpected turn. Perhaps there’s heavy traffic along Kingsway, a long queue at the gas station, or a sudden delay checking in at the airport. These minor hiccups can easily throw off your schedule and lead to late returns-something best avoided when you’re on a rental timeline.

That’s why it’s smart to build in a little buffer time before your return. Think of it as your safety net — an extra 30 minutes to an hour that keeps you cool, even when something doesn’t exactly go according to plan. Rather than rushing back, you’ll have breathing room to really enjoy the final leg of your trip.

If you know your schedule is already tight, it’s worth leaving earlier than expected, especially if you’re catching a flight or meeting someone on a fixed timetable. Traffic or last-minute errands are common, but stress doesn’t have to be. A little preparation can transform a hectic end into a smooth, relaxed handover, letting you wrap up your journey the same way it began — on a positive note.

Notify the Rental Company if You’re Going to Be Late

Life gets in the way, and sometimes being late just can’t be helped. If you think you won’t make it back on time, contact Mr. Rent A Car’s customer service straight away. Their support team is known to be helpful and understanding. Depending on availability, they might extend your booking, offer an adjusted rate, or advise you on how best to return the vehicle without major fees. Communication can often save you from unnecessary charges or complications.

Check the Terms and Conditions

Before finalizing your booking, always take a few minutes to review the terms and conditions on Mr. Rent A Car’s official website.

Understand the policy on fuel, mileage limits, grace periods, and insurance coverage to avoid any surprises later. Mr. Rent A Car prides itself on transparency in the service it offers, and this will keep your experience smooth right from the beginning until the end.

What About Long Term Rentals?

If you plan on renting a car for a period of more than usually 90 days, it is considered a short-term lease rather than a standard rental. In such cases, Mr. Rent A Car requires clients to purchase their minimum basic insurance package directly through the company.

This policy is different from short-term rentals, where you might rely on your personal insurance or credit card coverage. For long-term stays, it’s best to talk to the Mr. Rent A Car staff in detail, so you understand how everything works regarding insurance and calculations in rental days for leases. This helps ensure continuous coverage for a worry-free extended trip.

Common Mistakes That Lead to Extra Charges

istockphoto 1134008700 612x612 1 So how to properly count rental car days? Renting a car is hands down one of the best ways to explore a new city or set off on a road trip at your own pace. It gives you the freedom to stop where you want, take scenic detours, and travel entirely on your own schedule. But if you’ve ever rented a car before, you probably know that the way rental days are calculated can be confusing — and if misunderstood, it can lead to unexpected fees. There’s nothing worse than being hit with extra charges when all you wanted was a smooth, budget-friendly experience.

Returning the Car Early

Many tourists believe that returning the car in advance equates to a bit of savings, which is rarely true. Most rental companies, including Mr. Rent A Car, always calculate rates by the period booked. Returning the vehicle before the due time doesn’t often qualify for a refund since the car was reserved for you and was unavailable for other customers. If you feel you are going to end your trip sooner, it’s always best to notify the rental office in advance, which they will be able to adjust fairly.

Returning Late Without Warning

Sometimes, even a little delay can cause unnecessary stress and extra costs. If you return your car late without notice, you could be charged additional hourly or daily fees. Rental companies have very little leeway especially during high seasons at busy locations such as airports, and a late return could potentially affect the booking of the next customer. To avoid this from happening, just give Mr. Rent A Car a quick call or message if running behind. They are flexible when informed and often willing to work around your situation.

Not Booking Extensions in Advance

Sometimes your plans change — maybe your flight gets postponed, or you decide to explore a little more. If so, be sure to extend your booking before the end of your rental period. With notice, the company can easily update your contract and see that the vehicle remains available to you. Calling late or after your rental’s expiration may mean higher charges, or even require you to re-rent the very same car. At Mr. Rent A Car, all it takes is a quick call to extend your rental for a worry-free trip.

Why Book with Mr. Rent A Car?

Renting a car should be easy, not stressful. That’s what you get with Mr. Rent A Car. They keep things simple—clear rules, friendly people, and no surprise charges. If you’re picking up a car in Calgary, Burnaby, Richmond, Surrey, or right at Vancouver International Airport (YVR), you’ll notice how straightforward everything feels. No complicated terms, no hidden fees. Just smooth, honest service from start to finish.

A lot of other rental companies slip in extra costs or bury the details in fine print. Not here. With Mr. Rent A Car, the price you see when you book is the price you actually pay. No sneaky “service fees” when you show up at the counter. They know trust matters, and they’ve built their business around it. That’s why people come back—they want to, not because they’re forced to.

But it’s not just the pricing that stands out. The staff are genuinely helpful—never rushed, never impatient. Whether it’s your first time renting or you’re a seasoned traveler, they walk you through everything, answer questions, and make sure you’re set before you even touch the keys. That kind of care sticks with you. It’s the difference between just renting a car and actually enjoying the experience.

Travel plans don’t always run on time, and Mr. Rent A Car gets that. They give you a 30-minute grace period on returns. So if you hit traffic, your flight’s late, or something unexpected comes up, you won’t get slammed with a late fee. It’s a small thing, but it makes life easier.

Booking online is a breeze. The website’s clean and straight to the point. You can check out different cars, compare prices, and add extras like GPS or a child seat in just a few clicks. Need the car for a day? Or a couple of weeks? No problem. Their flexible rental times let you fit the car to your plans, not the other way around.

And of course, the cars themselves are top-notch. Every vehicle is clean, well-maintained, and ready to go—whether you’re looking for a fuel-saver, a roomy SUV, or something with a bit of luxury. They inspect everything regularly, so you can drive off feeling safe and confident, whether you’re sticking to the city or heading out into the mountains.

Want to catch the latest deals or travel tips? Check out their official site at www.mrrentacar.com. You’ll find offers, updates, and plenty of info to help you plan your trip. With Mr. Rent A Car, you’re not just grabbing a set of wheels—you’re getting reliability, honesty, and a rental that’s built around you.

Final Thoughts: Plan Ahead, Save Money, and Enjoy the Ride

Knowing how rental days get counted can save you from nasty surprises and extra fees. A lot of people don’t pay attention to this and end up paying for an extra day just because they dropped the car off a bit late or missed some fine print. So, check your rental agreement. Look at the return times. Find out what kind of grace period your company gives you.

If you’re ever unsure, just call the rental place. Seriously, a quick call clears up a ton of confusion. You’ll know if you need to adjust your return time, extend your rental, or double-check any fees. It’s way better to ask than to guess—especially when timing matters.

Honestly, going with a company like Mr. Rent A Car makes things easier. They keep their policies clear, offer flexible options, and their staff actually help you out. That means less time stressing over details and more time enjoying your trip.

Want more tips? Check out the Mr. Rent A Car blog for advice and info on smart car rental decisions. And if you’re driving in Canada, take a minute to look at ICBC’s insurance page so you know exactly what coverage you’ve got before you hit the road.

Drive safe, have fun, and remember—when you rent with Mr. Rent A Car, you start every trip with peace of mind.

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