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Daily rate is based on 24 hours; there is a 30 minute grace period for return, after 30 minutes late, hourly charges may apply. After 120 minutes late, a full-day late charge will be applied.

Minimum rental is 1 day.

Once we receive your online reservation request, we will process it and send you a reservation confirmation letter, Please provide valid information as we might have to contact you to finalize the booking if you did not leave your credit card information for deposit to secure the rental car.

Please note that we will charge a deposit to secure the car for your reservation, customer can provide their credit card information online or phone-in to our office. Customer need to make sure to bring and present that credit card at time of rental, a different method of payment can be used at time of rental but the credit card used for reservation must be present as well.

If you require multiple vehicles for the same or overlapping time periods, please make sure to use a different name for each reservation otherwise the duplicate name reservation will automatically be cancelled. Mr. Rent-A-Car will not be responsible for any canceled reservations.

You must contact the rental office to inform of the delay if the delay will be greater then 2 hours prior to the scheduled arrival time in order for the car to be held. Every effort will be made to accommodate based on fleet availability. However during the peak seasons, any uninformed delays beyond 30 mins will be considered a “No-show” and Mr. Rent A Car reserves all the right to release the reservation for next customer. Cost of upgrading to other size of vehicles will be borne by customers. Mr. Rent A Car cannot be held responsible for upgrading vehicle during unavailability of the reserved vehcile type due to uninformed delayed arrivals.

Please note that during peak season, once we confirm and hold the car for your reservation, if for any reason the delay occurred , the delayed pickup time will be arranged but the return time will stay the same as the original reserved return time. Any overage return during peak season will result on a penalty and extra daily rate will apply instead of a normal rental daily rate.

To extend a rental from your originally scheduled return time, you must contact your rental location. A service fee of $20.00 will apply and your original per-day rental rate may change.

For YVR arrival customer, Please call 604-303-0063 when you are in the baggage claim area, after contact us, you can proceed to the designated pickup location await for the pick up service. For the pick up locations on domestic and international, please refer to our online link for video demo.

For all other rental except Airport location rental, shuttle service is available per-arranged. An surcharge may apply to distance within 10 KM. from our rental office. Please phone the local rental office to arrange for the pick up service if needed.

Rental Conditions and Reuqiements

A valid government issued Drivers license is required at the time of rental, we only accept original documents and no photo copy will be accepted. If an international driving permit is used, the original drivers license must accompany the permit for the rental.

In some cases when license does not contain a photograph such as a temporary license, another piece of government issued photo ID will be needed.

Customer will need a major credit card in their own name at the time of the rental. Although customer can choose to pay their rental in a different way, a credit card is required to do an authorization hold, and that will act as a SECURITY HOLD for the rental. Authorization hold is not a payment, but customer must have the equivalent credit amount available at the time of rental. (see below)

Economy to Full-size : $500 for age 25 and over, $1000 for age 21 to not yet 25,

SUVs, Premium or Mini Vans, Pick-up truck, 6 seats and up : $1000 for age 25 and over,

Luxury & Sport cars : $2500 for age 25 and over, due to luxury class difference, please call for under age rental

Acceptable Major Credit Card for authorization hold is limited to VISA, MASTERCARD, and AMERICAN EXPRESS ,with renter’s name on it. WE DO NOT accept any prepay credit card, debit VISA or debit MASTERCARD or UNION PAY for authorization hold.

In Canada Liability or Property Accident Insurance and Collision Insurance is required on all vehicles. Customer can bring their own car rental insurance or purchase an Damage Waiver(ODW) from us. Customer bringing their own insurance is subject to a plate usage and insurance transfer administration fee. Customer using their own rental insurance needs to bring us the original written policy paper as we need to obtain a copy of the said policy. Daily, Weekly, and Monthly rates quoted on the reservation page does not include insurance.

For rentals 90 calendar days and over , it’s considered as a short term leasing. It is subject to purchase at lease the minimum basic insurance package from Mr. Rent A Car as no other insurance will be valid for this kind of rental, that includes any rental or substitute vehicle insurance or the credit card insurance.

The age of majority to rent a car is 25. Person age 19 to but not complete 25 can rent car as well but an underage surcharge will apply.

A class 5 BC license or equivalent is required for car rental. If renter hold a BC class 7 or equivalent license, he or she might rent the car with a new driver surcharge. For conditions to rent and operate any passenger vehicles over 10 seating spaces, renter must be over 25 years of age and carry a minimum of a class 4 BC license or equivalent, this includes any additional drivers who will be operation the above said vehicles. **Driver with a learner’s license class L does not qualify to rent and/or operate any type of rental vehicles.

Payment in full is required at the time of rental.

Acceptable payment method includes VISA, MASTERCARD, AMERICAN EXPRESS, DEBIT , WE CHAT PAY, AND CASH.

Additional drivers must meet all qualifications as the primary driver in regards to age, and license requirements. The person operating the rental car beside the renter must add their names to the contract. Additional driver/s fee might apply.

For Non-Local/Airport Customers, unlimited Kilometers may be available only when the rental vehicle remains within the province of the rental location. If the rental vehicle is traveling outside of the province of rental location, mileage will be limited to 200 km per day, 1400 km per week, or 3000 km per month with an additional $0.25 per kilometer for excess kilometers. Unlimited mileage is not available to local customers. Local customers are restricted to 200 km per day. For non-standard vehicle rentals such as Vans and Luxury Cars , kilometer restrictions will apply per category. Contact us for specific details for these vehicle types. Additional charges will apply for out of province or cross border travel and must be approved before rental is taken.

Canada and USA allowed only with written permission from the Mr Rent A Car Office. Traveling outside of the province of the original rental location will incur additional charges.

Certain geographical restrictions may still apply. Vehicles taken outside of the province or bordering province or state without our written permission will receive 100 kilometers per day and a charge of 0.25CAD per each additional kilometer. Vehicles are not permitted to travel into Alaska, the Yukon, the North West Territories, Nunavut or Mexico.

Vehicles must be returned with the same amount of fuel as at the start of rental to avoid refueling charges.

No pets are allowed inside the rental car except a service dog. Smoking of any kind including electric vape is prohibited in the rental car. A cleaning fee minimum of $500 cleaning and deodorizing fee will be charge to renter should the above describe happened.

Mr. Rent A Car reserves the right to cancel the reservation or refuse rental without any further reasons.

Mr. Rent-A-Car reserves the right to change above terms and conditions without any notice.

Frequently Asked Questions

We have rental locations in various cities namely- Vancouver, Richmond, Burnaby, Coquitlam and Calgary. We also offer airport rentals at VYR and YYC International Airports. Please visit our Locations page for detailed addresses and contact information.

Renters must be at least 21 years old. A young driver surcharge may apply to renters under 25.

You need to bring a valid driver’s license, a credit card in the renter’s name, and a confirmation of your reservation.

Yes, you can extend your rental period by contacting our customer service. Additional charges will apply.

Vehicles should be returned with the same amount of fuel as when rented. If not, a refueling fee will be charged.

Yes, we offer one way rentals between our locations. Additional fees may apply.

You can make a reservation online through our website, by calling our customer service hotline, or by visiting any of our rental locations.

What information do I need to provide to make a reservation?

No, we do not accept debit cards.

We offer a wide range of vehicles, including economy cars, SUVs, luxury vehicles, and vans. Please visit our Fleet page for more details.

Yes, all our rental cars come with basic insurance coverage. Additional coverage options are available for purchase.

Yes, you can add additional drivers for a nominal fee. All additional drivers must meet the same rental requirements as the primary driver.

Yes, we offer GPS units and child seats for an additional fee. Please request these at the time of reservation.

In case of an accident, contact the local authorities and our customer service immediately. For breakdowns, our roadside assistance service is available 24/7.

Rental rates are calculated based on the type of vehicle, rental duration, and mileage. Additional fees may apply for extra services or equipment.

We accept major credit cards, and, in some locations, cash. Please check with your rental location for specific details.

Yes, a security deposit is required at the time of rental. The amount varies based on the vehicle type and rental duration.

You will need to provide a valid driver’s license, a major credit card, and your contact details.

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Car rental North Vancouver: Your Complete Guide to Quality Travel with Mr. Rent A Car

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Car rental North Vancouver services provide the perfect gateway to one of British Columbia’s most scenic regions. Whether you are planning a visit to the Capilano Suspension Bridge, heading up to the “Peak of Vancouver” at Grouse Mountain, or simply commuting through the city, having your own vehicle offers unmatched freedom. At Mr. Rent A Car, we prioritize making your travel as smooth as possible through what we call “logistical sanity.” This means providing a professional, human-centered experience that removes the stress of complicated paperwork and hidden fees. Since our founding in 1996, we have grown from a small family-run business with just five cars into a respected provider with multiple locations across Greater Vancouver and Calgary. 

Choosing a car rental North Vancouver provider like Mr. Rent A Car means you are opting for a company that treats its customers like neighbors. Our locations, including our Vancouver branch on Drake Street and our Richmond flagship, are strategically positioned to serve as your launchpad for exploring North Vancouver’s Shipyards District or taking a day trip to Whistler. We take immense pride in our “Reliability Built in Our Garages” philosophy, ensuring that every vehicle in our diverse fleet—from fuel-efficient sedans to powerful 8-passenger SUVs—is maintained to the highest safety standards in our own facilities. 

The Heritage of Mr. Rent A Car: Since 1996

The history of Mr. Rent A Car is a story of steady, purposeful growth. We opened our very first store in 1996 in Richmond, British Columbia. At the time, we had a tiny fleet and a hunch that travelers would embrace a more personal approach to automobile rentals. Our founder wanted to make vehicles more accessible and dependable for both locals and visitors. This vision quickly gained traction; by 1998, our inventory had expanded from just five cars to fifty, a milestone that signaled we were meeting a real need in the community.

As we moved into the new millennium, we expanded into the Vancouver market in 2000 and launched our first website in 2003 to make online booking easier for our customers. Over the years, we have continued to open new stores in Burnaby, Coquitlam, and Surrey, and even expanded into Alberta with our Calgary branch in 2019. Despite our growth, we have never lost that original human touch. We remain a company that values honesty and quality service above all else. When you choose us, you are choosing nearly thirty years of local expertise and a team that is dedicated to ensuring you return home satisfied.

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A Diverse Fleet for Every Adventure

We understand that every trip has its own unique set of requirements. That is why we maintain a wide variety of vehicles to ensure we have the perfect fit for your story.

Efficient and Agile: Sedans and Compacts

For solo travelers, couples, or business professionals, our economy and mid-size sedans are a top choice. These cars are easy to park in crowded North Vancouver spots and offer great fuel efficiency for city driving. If you prefer a bit more space and power, our full-size sedans and premium models like the Dodge Charger provide a smoother ride with added features. Each car is modern and meticulously cleaned, ensuring you travel in comfort from the moment you leave the lot.

Power and Versatility: SUVs and Crossovers

When your plans involve driving up the Coastal Mountains or carrying extra gear for a hike at Deep Cove, our SUVs are ready to perform. We offer everything from compact crossovers for small groups to full-size premium SUVs like the GMC Yukon and Chevrolet Suburban. These vehicles provide a commanding view of the road and the all-wheel-drive capability needed for the changing weather conditions of the West Coast. They are the ideal companions for adventure seekers looking to explore the rugged beauty of the North Shore.

Group Coordination: Minivans and Passenger Vans

Traveling with a large family or a group of friends can be a logistical headache, but it doesn’t have to be. Our 7-passenger and 8-passenger vans, such as the Honda Odyssey and Kia Carnival, allow everyone to stay together. This not only makes the trip more social and fun but also saves you money on fuel and parking fees. For even larger groups or corporate outings, we even offer 12-passenger and 15-passenger minibuses, ensuring that no one is left behind on your next big outing.

Our Unwavering Commitment to Safety

At Mr. Rent A Car, your safety is our most important priority. We believe that a high-quality rental experience is built on the foundation of mechanical reliability. This is why we handle all our maintenance in-house through our “Reliability Built in Our Garages” program.

Rigorous Multi-Point Inspections

Every vehicle in our inventory undergoes a thorough inspection before and after it is rented. We don’t just check the surface; our professional technicians inspect the brakes, tires, lights, and engine to ensure everything works perfectly. We follow a strict preventative maintenance schedule, which means we address potential issues early before they can become problems. When you take the keys to your car, you can rest assured that it has been vetted by experts who care about your wellbeing on the road.

Proactive Recall Monitoring

We are extremely proactive when it comes to manufacturer safety recalls. Our management team monitors safety alerts daily to ensure that our fleet remains 100% compliant. If a vehicle is flagged for a recall, it is grounded immediately and removed from our rental pool. It does not return to service until it has been professionally repaired and certified as safe. This dedication to safety is a core part of our professional service, giving you the peace of mind to focus on your journey.

Modern Safety Features

By rotating our fleet frequently, typically every two to three years, we ensure our customers benefit from the latest automotive safety technology. Many of our vehicles are equipped with features like anti-lock brakes (ABS), lane departure alerts, collision warning systems, and rearview cameras. These modern tools act as an extra set of eyes on the road, helping you navigate unfamiliar North Vancouver streets with total confidence and control.

Strategic Locations for Maximum Convenience

Accessibility is key to a stress-free rental. We have placed our branches in the most strategic areas to ensure you can pick up your car exactly where you need it.

  • Vancouver (Drake St): Our downtown location is perfectly situated for those exploring the city center or heading across the Lions Gate Bridge to North Vancouver.
  • Richmond (River Road): Our flagship location is near the heart of Richmond and easily accessible for locals.
  • Airport (YVR) Off-site: Located just five minutes from the terminal, our off-site airport branch offers a quick shuttle service, allowing you to bypass the long lines and higher fees of on-site airport rentals.
  • Burnaby, Coquitlam, and Surrey: These locations serve the wider Greater Vancouver area, ensuring a Mr. Rent A Car office is never far away.
  • Calgary (YYC): Our expansion into Alberta allows us to offer the same professional service to travelers visiting the prairies.

Simple and Transparent Rental Requirements

We believe in making the rental process as straightforward as possible. To avoid any surprises at the counter, here are the simple requirements you need to meet to rent a car with us.

  • Identification: You must provide a valid, original driver’s license. For international visitors, your home country’s license is required, often along with an international driving permit.
  • Age: The minimum age to rent is 21. For drivers between the ages of 21 and 25, an underage surcharge and a higher security deposit hold may apply to meet insurance requirements.
  • Credit Card: We require a major credit card (Visa, Mastercard, or American Express) in the renter’s name for the security authorization hold. Please note that we do not accept debit cards, prepaid cards, or Union Pay for this hold.
  • Clean Record: To ensure the safety of all our customers, we strictly verify drivers and occasionally review driving records to ensure you are a responsible operator.

The Ease of 24/7 Online Booking

In today’s fast-paced world, we know that your time is valuable. That is why we have invested in a user-friendly online booking system that is available 24 hours a day, 7 days a week. Our website is designed to provide you with “logistical sanity,” allowing you to plan your trip on your own schedule.

When you book online, you can:

  1. Compare Models: Look through our diverse fleet to find the car that fits your specific needs and budget.
  2. Check Real-Time Availability: See exactly which vehicles are ready for pickup at your chosen location.
  3. Add Essential Extras: Secure GPS units or child safety seats with just a few clicks.
  4. Lock in Best Prices: Take advantage of our best rent prices and instant email confirmations.

This digital presence ensures that your car rental North Vancouver experience starts off on the right foot, with everything organized before you even arrive at our office.

Insurance Options for Total Peace of Mind

Understanding your insurance is vital for a worry-free trip. While standard liability is included, we offer several protection packages to ensure you are covered against the unexpected.

  • Collision Damage Waiver (CDW): This helps reduce your financial responsibility if the vehicle is damaged during your rental.
  • Third-Party Liability: This crucial coverage protects you if someone else is injured or their property is damaged while you are driving.
  • Theft Protection: This ensures you are not held liable for the full value of the vehicle if it is stolen or vandalized.
  • Personal Accident Insurance (PAI): This provides financial support for medical and ambulance costs for the driver and passengers in the event of an accident.

We always recommend choosing the insurance that fits your needs so you can drive with confidence, knowing you have professional protection and 24/7 roadside assistance backing you up.

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Long-Term Solutions for Modern Lifestyles

Sometimes, a few days is not enough. Whether you are on a long-term work assignment or your personal vehicle is in the shop, Mr. Rent A Car offers flexible long-term rental solutions that are a great alternative to traditional leasing.

Our long-term plans offer several professional advantages:

  • No Long-Term Contracts: You aren’t locked into a multi-year commitment, giving you the freedom to return or swap the car when your needs change.
  • Maintenance Included: We handle all the oil changes and routine servicing in our own professional garages, so you never have to worry about the upkeep.
  • Economic Efficiency: We offer competitive monthly rates that make long-term driving much more affordable than daily rentals.
  • Reliability: You always have a modern, well-maintained vehicle at your disposal, ensuring your daily routine is never interrupted.

Exploring North Vancouver with Your Rental

Once you have secured your car rental North Vancouver vehicle, a world of adventure opens up to you. This region is famous for its blend of urban culture and rugged wilderness.

  • Capilano Suspension Bridge Park: Take a short drive to experience the thrill of the bridge, the treetop walkways, and the breathtaking Cliffwalk.
  • Grouse Mountain: Drive to the base and take the Skyride gondola to the summit for panoramic views of the city, the ocean, and the mountains.
  • Lonsdale Quay Market: Head to the waterfront for lunch at the market, featuring a variety of local food vendors and unique shops with a stunning view of the Vancouver skyline.
  • Deep Cove: Visit this charming village to rent a kayak or hike to Quarry Rock for rewarding views of Indian Arm.
  • The Shipyards District: End your day with dinner in this vibrant area, where you can enjoy fine dining with a view of downtown Vancouver’s twinkling lights.

Having your own transportation allows you to explore these iconic spots at your own pace, without having to worry about bus schedules or taxi availability.

The Human Side of Professional Service

At Mr. Rent A Car, we believe that a car rental is a human-to-human experience. We don’t believe in aggressive sales tactics or hiding fees in the fine print. Instead, we focus on building lasting relationships with our customers through honesty and hard work. Our professional staff is always ready to assist you with any inquiries, whether you need help adjusting your mirrors or advice on the best driving routes.

We know that for many of our customers, a rental car is more than just a tool—it’s the key to a family vacation, a successful business meeting, or a fun road trip with friends. We treat that responsibility with the respect it deserves. Our goal is to ensure that every time you choose us, you receive a clean, safe, and reliable vehicle that helps you create memories that last a lifetime.

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A Reliable Partner for Your West Coast Journey

Choosing a car rental North Vancouver service with Mr. Rent A Car is a decision to prioritize safety, quality, and professional care. Since 1996, we have built our reputation on the belief that a well-maintained vehicle and a friendly, honest approach are the keys to customer satisfaction. Our diverse fleet ensures that whether you are traveling alone for business or with a large group for fun, we have the perfect vehicle to fit your needs. With convenient locations across Greater Vancouver and Calgary, we provide the accessibility and flexibility required for modern travel. 

Our commitment to meticulous in-house maintenance and proactive safety checks means you can drive with the peace of mind that comes from knowing your vehicle has been vetted by experts. We invite you to experience the “logistical sanity” that defines Mr. Rent A Car. From the moment you book online to the moment you return your keys, we are dedicated to ensuring your journey is as smooth and enjoyable as the roads of British Columbia themselves. Let us be your trusted partner as you explore the stunning landscapes of North Vancouver and beyond.

Frequently Asked Questions

Where is the closest Mr. Rent A Car location to North Vancouver?

Our Vancouver location at 638 Drake St offers easy access to the downtown core and is just a short drive across the bridge to North Vancouver.

Can I rent a car if I am under 25 years old?

Yes, our minimum age to rent is 21. Drivers between 21 and 24 are subject to an underage surcharge and a higher security deposit hold.

What documents do I need to bring to pick up my rental?

You will need to provide a valid driver’s license, a major credit card in your name, and your contact details.

Do you accept debit cards for the security deposit?

No, we strictly require a major credit card (Visa, Mastercard, or American Express) for the authorization held at the time of rental.

Is 24/7 roadside assistance included?

Yes, we offer 24/7 roadside assistance to help with issues like flat tires or dead batteries, ensuring you are never stranded.

Can I add an additional driver to my rental agreement?

Yes, you can add additional drivers for a nominal fee, provided they meet our standard age and license requirements.

What is the security deposit for a standard car rental?

For drivers 25 and over, the deposit for economy to full-size cars is typically $500. For SUVs and premium vehicles, it is $1000.

Do you offer long-term car rentals?

Yes, we offer flexible long-term rental plans for a few weeks or even months, providing a cost-effective alternative to ownership.

Are child safety seats available for rent?

Yes, we offer child safety seats and GPS units for an additional fee to ensure your family travels safely and easily.

How do I return my vehicle if the office is closed?

We recommend speaking with our professional staff at the time of pickup to arrange the most convenient return process for your schedule.

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