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Daily rate is based on 24 hours; there is a 30 minute grace period for return, after 30 minutes late, hourly charges may apply. After 120 minutes late, a full-day late charge will be applied.

Minimum rental is 1 day.

Once we receive your online reservation request, we will process it and send you a reservation confirmation letter, Please provide valid information as we might have to contact you to finalize the booking if you did not leave your credit card information for deposit to secure the rental car.

Please note that we will charge a deposit to secure the car for your reservation, customer can provide their credit card information online or phone-in to our office. Customer need to make sure to bring and present that credit card at time of rental, a different method of payment can be used at time of rental but the credit card used for reservation must be present as well.

If you require multiple vehicles for the same or overlapping time periods, please make sure to use a different name for each reservation otherwise the duplicate name reservation will automatically be cancelled. Mr. Rent-A-Car will not be responsible for any canceled reservations.

You must contact the rental office to inform of the delay if the delay will be greater then 2 hours prior to the scheduled arrival time in order for the car to be held. Every effort will be made to accommodate based on fleet availability. However during the peak seasons, any uninformed delays beyond 30 mins will be considered a “No-show” and Mr. Rent A Car reserves all the right to release the reservation for next customer. Cost of upgrading to other size of vehicles will be borne by customers. Mr. Rent A Car cannot be held responsible for upgrading vehicle during unavailability of the reserved vehcile type due to uninformed delayed arrivals.

Please note that during peak season, once we confirm and hold the car for your reservation, if for any reason the delay occurred , the delayed pickup time will be arranged but the return time will stay the same as the original reserved return time. Any overage return during peak season will result on a penalty and extra daily rate will apply instead of a normal rental daily rate.

To extend a rental from your originally scheduled return time, you must contact your rental location. A service fee of $20.00 will apply and your original per-day rental rate may change.

For YVR arrival customer, Please call 604-303-0063 when you are in the baggage claim area, after contact us, you can proceed to the designated pickup location await for the pick up service. For the pick up locations on domestic and international, please refer to our online link for video demo.

For all other rental except Airport location rental, shuttle service is available per-arranged. An surcharge may apply to distance within 10 KM. from our rental office. Please phone the local rental office to arrange for the pick up service if needed.

Rental Conditions and Reuqiements

A valid government issued Drivers license is required at the time of rental, we only accept original documents and no photo copy will be accepted. If an international driving permit is used, the original drivers license must accompany the permit for the rental.

In some cases when license does not contain a photograph such as a temporary license, another piece of government issued photo ID will be needed.

Customer will need a major credit card in their own name at the time of the rental. Although customer can choose to pay their rental in a different way, a credit card is required to do an authorization hold, and that will act as a SECURITY HOLD for the rental. Authorization hold is not a payment, but customer must have the equivalent credit amount available at the time of rental. (see below)

Economy to Full-size : $500 for age 25 and over, $1000 for age 21 to not yet 25,

SUVs, Premium or Mini Vans, Pick-up truck, 6 seats and up : $1000 for age 25 and over,

Luxury & Sport cars : $2500 for age 25 and over, due to luxury class difference, please call for under age rental

Acceptable Major Credit Card for authorization hold is limited to VISA, MASTERCARD, and AMERICAN EXPRESS ,with renter’s name on it. WE DO NOT accept any prepay credit card, debit VISA or debit MASTERCARD or UNION PAY for authorization hold.

In Canada Liability or Property Accident Insurance and Collision Insurance is required on all vehicles. Customer can bring their own car rental insurance or purchase an Damage Waiver(ODW) from us. Customer bringing their own insurance is subject to a plate usage and insurance transfer administration fee. Customer using their own rental insurance needs to bring us the original written policy paper as we need to obtain a copy of the said policy. Daily, Weekly, and Monthly rates quoted on the reservation page does not include insurance.

For rentals 90 calendar days and over , it’s considered as a short term leasing. It is subject to purchase at lease the minimum basic insurance package from Mr. Rent A Car as no other insurance will be valid for this kind of rental, that includes any rental or substitute vehicle insurance or the credit card insurance.

The age of majority to rent a car is 25. Person age 19 to but not complete 25 can rent car as well but an underage surcharge will apply.

A class 5 BC license or equivalent is required for car rental. If renter hold a BC class 7 or equivalent license, he or she might rent the car with a new driver surcharge. For conditions to rent and operate any passenger vehicles over 10 seating spaces, renter must be over 25 years of age and carry a minimum of a class 4 BC license or equivalent, this includes any additional drivers who will be operation the above said vehicles. **Driver with a learner’s license class L does not qualify to rent and/or operate any type of rental vehicles.

Payment in full is required at the time of rental.

Acceptable payment method includes VISA, MASTERCARD, AMERICAN EXPRESS, DEBIT , WE CHAT PAY, AND CASH.

Additional drivers must meet all qualifications as the primary driver in regards to age, and license requirements. The person operating the rental car beside the renter must add their names to the contract. Additional driver/s fee might apply.

For Non-Local/Airport Customers, unlimited Kilometers may be available only when the rental vehicle remains within the province of the rental location. If the rental vehicle is traveling outside of the province of rental location, mileage will be limited to 200 km per day, 1400 km per week, or 3000 km per month with an additional $0.25 per kilometer for excess kilometers. Unlimited mileage is not available to local customers. Local customers are restricted to 200 km per day. For non-standard vehicle rentals such as Vans and Luxury Cars , kilometer restrictions will apply per category. Contact us for specific details for these vehicle types. Additional charges will apply for out of province or cross border travel and must be approved before rental is taken.

Canada and USA allowed only with written permission from the Mr Rent A Car Office. Traveling outside of the province of the original rental location will incur additional charges.

Certain geographical restrictions may still apply. Vehicles taken outside of the province or bordering province or state without our written permission will receive 100 kilometers per day and a charge of 0.25CAD per each additional kilometer. Vehicles are not permitted to travel into Alaska, the Yukon, the North West Territories, Nunavut or Mexico.

Vehicles must be returned with the same amount of fuel as at the start of rental to avoid refueling charges.

No pets are allowed inside the rental car except a service dog. Smoking of any kind including electric vape is prohibited in the rental car. A cleaning fee minimum of $500 cleaning and deodorizing fee will be charge to renter should the above describe happened.

Mr. Rent A Car reserves the right to cancel the reservation or refuse rental without any further reasons.

Mr. Rent-A-Car reserves the right to change above terms and conditions without any notice.

Frequently Asked Questions

We have rental locations in various cities namely- Vancouver, Richmond, Burnaby, Coquitlam and Calgary. We also offer airport rentals at VYR and YYC International Airports. Please visit our Locations page for detailed addresses and contact information.

Renters must be at least 21 years old. A young driver surcharge may apply to renters under 25.

You need to bring a valid driver’s license, a credit card in the renter’s name, and a confirmation of your reservation.

Yes, you can extend your rental period by contacting our customer service. Additional charges will apply.

Vehicles should be returned with the same amount of fuel as when rented. If not, a refueling fee will be charged.

Yes, we offer one way rentals between our locations. Additional fees may apply.

You can make a reservation online through our website, by calling our customer service hotline, or by visiting any of our rental locations.

What information do I need to provide to make a reservation?

No, we do not accept debit cards.

We offer a wide range of vehicles, including economy cars, SUVs, luxury vehicles, and vans. Please visit our Fleet page for more details.

Yes, all our rental cars come with basic insurance coverage. Additional coverage options are available for purchase.

Yes, you can add additional drivers for a nominal fee. All additional drivers must meet the same rental requirements as the primary driver.

Yes, we offer GPS units and child seats for an additional fee. Please request these at the time of reservation.

In case of an accident, contact the local authorities and our customer service immediately. For breakdowns, our roadside assistance service is available 24/7.

Rental rates are calculated based on the type of vehicle, rental duration, and mileage. Additional fees may apply for extra services or equipment.

We accept major credit cards, and, in some locations, cash. Please check with your rental location for specific details.

Yes, a security deposit is required at the time of rental. The amount varies based on the vehicle type and rental duration.

You will need to provide a valid driver’s license, a major credit card, and your contact details.

Trips and Tour Canadian Lifestyle Tips for Car Rental Vancouver Vancouver to Car Rental

Choosing the Best Among Rent Cars Companies: The Mr. Rent A Car Difference

luxury car rentals or rent cars companies

Rent cars companies are not all built the same, and choosing the right one can make or break your travel experience. In this extensive exploration, we look at the journey of Mr. Rent A Car, a business that has grown from a single location in the mid-nineties to a major presence across Western Canada. We cover their diverse fleet, ranging from economical sedans to 15-passenger vans, their commitment to rigorous safety and maintenance protocols, and their strategic locations near major hubs like Vancouver and Calgary airports. 

Rent cars companies offer a vital service in today’s mobile world, providing the freedom to explore, work, and connect without the long-term commitment of vehicle ownership. At Mr. Rent A Car, we have spent nearly thirty years refining our approach to customer service and fleet management. Since our inception in 1996, our goal has been to provide a human-centric experience that prioritizes safety, transparency, and affordability. We believe that a rental company should be more than just a place to pick up keys; it should be a reliable partner in your journey.

A Legacy of Growth and Trust

When comparing various rent cars companies, history matters. Mr. Rent A Car began its journey in Richmond, British Columbia, in 1996. Back then, we were a small operation with a tiny fleet, but we had a big mission: to provide the best rental prices in the community. Our founder believed that by focusing on the needs of the customer and maintaining high standards for our vehicles, growth would follow.

That vision proved correct. By the year 2000, we had expanded into the Vancouver market, and shortly after, we launched our website to allow for 24/7 reservations. Over the following decades, we continued to open branches in Burnaby, Coquitlam, and Surrey. We eventually expanded eastward into Alberta, establishing a strong presence in Calgary. This steady growth over nearly three decades is a testament to our reliability and the trust our customers place in us.

YVR car rental

A Fleet for Every Possible Need

One of the hallmarks of top-tier rent cars companies is the diversity of their fleet. At Mr. Rent A Car, we understand that “one size fits all” does not apply to transportation. Our inventory is carefully curated to meet a wide variety of demands.

Economy and Compact Vehicles

For solo travelers or couples who want an agile and fuel-efficient way to navigate city streets, our economy and compact cars are the perfect choice. These vehicles are easy to park in crowded downtown areas like Vancouver or Calgary and offer excellent mileage for those on a budget.

Mid-Size and Full-Size Sedans

For those who need a bit more legroom and trunk space, our sedans provide a comfortable ride for families or business professionals. These cars are ideal for daily commutes or weekend trips to the suburbs, offering a smooth driving experience and modern interior features.

SUVs and Crossovers

When the road gets a bit more rugged or the Canadian winter sets in, our SUVs provide the power and stability you need. From compact crossovers to full-size models, these vehicles offer higher ground clearance and ample space for outdoor gear, making them a favorite for those heading to the mountains or the interior.

High-Capacity Passenger Vans

We specialize in group travel in a way that many other rent cars companies do not. We offer 7-passenger and 8-passenger minivans for families, as well as 12-passenger and 15-passenger transit vans for larger groups. These high-capacity vehicles are perfect for community outings, corporate events, or large family reunions, allowing everyone to stay together in a single, spacious cabin.

Cargo Vans and Trucks

For those who are moving house or need to transport large equipment, our cargo vans and pickup trucks provide the utility required for heavy lifting. With significant cargo space and towing capabilities, these vehicles are the workhorses of our fleet.

Strategic Locations for Maximum Convenience

Accessibility is a major factor when choosing between rent cars companies. We have placed our branches in the most strategic areas to ensure you can get on the road quickly.

  • Vancouver International Airport (YVR): Our offsite location near YVR is just a few minutes from the terminal, offering a quick shuttle service for arriving passengers.
  • Richmond: Our foundational branch on River Road continues to serve the local community and those staying near the airport.
  • Vancouver Downtown: Located on Drake Street, this office is perfect for tourists exploring the city center.
  • Greater Vancouver Suburbs: Our branches in Burnaby, Coquitlam, and Surrey ensure that local residents have professional rental options right in their neighborhoods.
  • Calgary and YYC Airport: Our expansion into Alberta includes an offsite location near Calgary International Airport and a branch in the city, providing a gateway to the prairies and the Rockies.

Safety First: Our Maintenance Standards

In the world of rent cars companies, passenger safety should always be the top priority. At Mr. Rent A Car, we take this responsibility very seriously. Every vehicle in our fleet undergoes a thorough inspection process before it is handed over to a customer.

We are extremely proactive about manufacturer recalls. If a vehicle requires a safety update, it is immediately pulled from the rental rotation and sent to professional mechanics. It only returns to the fleet once it is certified as safe. Furthermore, our modern fleet is equipped with the latest safety technologies, including:

  • Collision Avoidance Systems
  • Lane Departure Warnings
  • Tire Pressure Monitoring
  • Advanced Airbag Protection

We also encourage our customers to perform a “golden hour” check—a quick walk-around of the vehicle to ensure the lights, signals, and tires are in perfect condition before they drive off the lot.

Car Rental Vancouver Airport Canada
Handsome business man choosing a car in a car showroom

Transparent Pricing and Best Rent Prices

We believe that renting a car should be straightforward, without hidden fees or confusing jargon. We are proud to be known as a “best rent prices” provider. While pricing varies based on the vehicle type and duration of the rental, we strive to keep our rates competitive across all our locations.

Rental Requirements

To ensure a smooth experience, we have a few standard requirements:

  • Valid Driver’s License: You must present a valid license at the time of pickup.
  • Age Policies: The minimum age to rent is 21. For drivers between 21 and 25, a higher security deposit is often required.
  • Credit Card Deposit: A major credit card (Visa, Mastercard, or American Express) in the driver’s name is required for the security deposit. Please note that we do not accept debit cards for this purpose.
  • Security Deposit: The amount of the deposit is transparently explained at the time of booking and depends on the vehicle class and the driver’s age.

The Ease of 24/7 Online Booking

Unlike many smaller rent cars companies, we offer a robust online booking system that is available 24 hours a day, 7 days a week. Our website allows you to:

  1. Compare different vehicle models and their features.
  2. Check real-time availability at any of our branches.
  3. Lock in your rate and receive an instant confirmation.
  4. Add essential extras like GPS units or child safety seats.

This system is designed to provide “logistical sanity,” allowing you to plan your trip on your own schedule without having to wait for business hours.

Professional Service with a Human Touch

While we have grown into a large organization, we have never lost the personal touch that defined our early years in Richmond. Our staff members are locals who understand the roads and the specific needs of travelers in BC and Alberta. We don’t use the ultimate word to describe our service because we believe our long history and the positive feedback from our thousands of customers are the true measures of our success. We are a professional, friendly, and reliable choice for anyone needing a vehicle.

Insurance and Peace of Mind

Navigating the insurance options of rent cars companies can be daunting. We aim to make it simple. We offer various protection plans, including:

  • Collision Damage Waiver (CDW): To reduce your financial responsibility in case of an accident.
  • Theft Protection: To ensure you are covered if the vehicle is stolen.
  • Third-Party Liability: To protect you against claims from others.

We always recommend that our customers review their own personal auto insurance policies or credit card benefits, as many already provide some level of rental coverage. Our team is always happy to explain the details so you can drive with confidence.

Pro-Tips for a Better Rental Experience

To get the most out of your rental, keep these tips in mind:

  1. Plan Your Route: Especially if you are driving a large passenger van, be aware of height and width restrictions in parking garages.
  2. Assign a Navigator: Have a passenger handle the GPS so the driver can stay focused on the road.
  3. Refuel Before Returning: We follow a “full-to-full” policy. Returning the car with a full tank helps you avoid any additional refueling charges.
  4. Document the Vehicle: Take photos or a quick video of the vehicle during your initial inspection to ensure total clarity upon its return.

Franchise Opportunities and Brand Excellence

Mr. Rent A Car is more than just a place to hire a car; it is a professional brand with a proven system of operations. We offer franchise opportunities to individuals who want to join the automotive industry. We provide comprehensive training, site selection assistance, and fleet management support to our franchisees. This standardized approach ensures that no matter which branch you visit, you receive the same high level of professional service. This consistency sets us apart from many other rent cars companies.

7 passenger van rental or rent a sprinter van

Making Your Journey Memorable

Whether you are visiting the Calgary Stampede, exploring the scenic highways of Vancouver Island, or simply need a reliable car while yours is in the shop, Mr. Rent A Car is here to help. We are proud to have been a part of thousands of road trips, family vacations, and business successes since 1996.

We focus on the small details—from the cleanliness of our cars to the speed of our shuttle service—because we know those details matter to you. Our commitment to excellence is what keeps our customers coming back year after year.

In conclusion, when searching for the best option among rent cars companies, Mr. Rent A Car offers a unique blend of local expertise and professional standards. With nearly thirty years of history starting in Richmond, we have expanded to serve major hubs in British Columbia and Alberta with a focus on safety, transparency, and value. Our diverse fleet, ranging from small economy cars to 15-passenger vans, ensures that we can accommodate any group size or cargo need. 

By maintaining strict maintenance protocols and monitoring manufacturer recalls, we prioritize the safety of every passenger. With convenient locations near major airports like YVR and YYC, along with 24/7 online booking and competitive pricing, we strive to make the rental process as seamless as possible. Whether you are a local resident or a visitor to Western Canada, choosing a trusted name like Mr. Rent A Car ensures that your transportation needs are handled with care, allowing you to focus on the road ahead and the memories you will make.

Best car rental companies in Canada?

Mr. Rent A Car is a top-rated choice for travelers in Western Canada, known for providing a diverse fleet of late-model vehicles and personalized customer service that stands out from major global chains.

What are the major car rental companies operating in Canada?

While several international brands operate across the country, Mr. Rent A Car serves as a premier regional specialist in British Columbia and Alberta, offering localized expertise and competitive rates.

Affordable car rental companies near me?

For those in Vancouver, Calgary, or Edmonton, Mr. Rent A Car offers some of the most budget-friendly rates in the region. We focus on providing high-value rentals without hidden fees.

Compare prices for compact car rentals in Calgary?

Our Calgary branch offers a range of fuel-efficient compact cars. By booking directly through our website, you can compare different vehicle classes to find the most economical option for your trip.

How to rent a car from a major rental company in Canada?

Renting with us is straightforward: select your location and dates on our website, choose your preferred vehicle, and provide your driver’s license and credit card information upon arrival.

Find a rental car agency near Toronto Pearson Airport?

Our current operations are focused on serving Western Canada. While we don’t have a branch at Toronto Pearson, we are conveniently located near major airports like Vancouver (YVR), Calgary (YYC), and Edmonton (YEG).

Which car rental companies offer electric vehicles in Canada?

Mr. Rent A Car consistently updates its fleet to include modern, fuel-efficient options. Check our real-time availability online to see the latest eco-friendly models added to our inventory.

What documents are required to rent a car in Canada?

To rent with Mr. Rent A Car, you need a valid driver’s license (Class 5 or equivalent), a major credit card for the security deposit, and, for international travelers, a valid passport.

Top-rated car rental services for airport pickup in Canada?

We provide seamless pickup services near major Western Canadian airports. Our “Meet and Greet” or shuttle services ensure you get from the terminal to your car quickly and efficiently.

Best options for long-term car rental in Vancouver?

Mr. Rent A Car specializes in long-term and monthly rentals in Vancouver. We offer tiered pricing that becomes more cost-effective the longer you rent, making us a preferred choice for extended stays.

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