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Daily rate is based on 24 hours; there is a 30 minute grace period for return, after 30 minutes late, hourly charges may apply. After 120 minutes late, a full-day late charge will be applied.

Minimum rental is 1 day.

Once we receive your online reservation request, we will process it and send you a reservation confirmation letter, Please provide valid information as we might have to contact you to finalize the booking if you did not leave your credit card information for deposit to secure the rental car.

Please note that we will charge a deposit to secure the car for your reservation, customer can provide their credit card information online or phone-in to our office. Customer need to make sure to bring and present that credit card at time of rental, a different method of payment can be used at time of rental but the credit card used for reservation must be present as well.

If you require multiple vehicles for the same or overlapping time periods, please make sure to use a different name for each reservation otherwise the duplicate name reservation will automatically be cancelled. Mr. Rent-A-Car will not be responsible for any canceled reservations.

You must contact the rental office to inform of the delay if the delay will be greater then 2 hours prior to the scheduled arrival time in order for the car to be held. Every effort will be made to accommodate based on fleet availability. However during the peak seasons, any uninformed delays beyond 30 mins will be considered a “No-show” and Mr. Rent A Car reserves all the right to release the reservation for next customer. Cost of upgrading to other size of vehicles will be borne by customers. Mr. Rent A Car cannot be held responsible for upgrading vehicle during unavailability of the reserved vehcile type due to uninformed delayed arrivals.

Please note that during peak season, once we confirm and hold the car for your reservation, if for any reason the delay occurred , the delayed pickup time will be arranged but the return time will stay the same as the original reserved return time. Any overage return during peak season will result on a penalty and extra daily rate will apply instead of a normal rental daily rate.

To extend a rental from your originally scheduled return time, you must contact your rental location. A service fee of $20.00 will apply and your original per-day rental rate may change.

For YVR arrival customer, Please call 604-303-0063 when you are in the baggage claim area, after contact us, you can proceed to the designated pickup location await for the pick up service. For the pick up locations on domestic and international, please refer to our online link for video demo.

For all other rental except Airport location rental, shuttle service is available per-arranged. An surcharge may apply to distance within 10 KM. from our rental office. Please phone the local rental office to arrange for the pick up service if needed.

Rental Conditions and Reuqiements

A valid government issued Drivers license is required at the time of rental, we only accept original documents and no photo copy will be accepted. If an international driving permit is used, the original drivers license must accompany the permit for the rental.

In some cases when license does not contain a photograph such as a temporary license, another piece of government issued photo ID will be needed.

Customer will need a major credit card in their own name at the time of the rental. Although customer can choose to pay their rental in a different way, a credit card is required to do an authorization hold, and that will act as a SECURITY HOLD for the rental. Authorization hold is not a payment, but customer must have the equivalent credit amount available at the time of rental. (see below)

Economy to Full-size : $500 for age 25 and over, $1000 for age 21 to not yet 25,

SUVs, Premium or Mini Vans, Pick-up truck, 6 seats and up : $1000 for age 25 and over,

Luxury & Sport cars : $2500 for age 25 and over, due to luxury class difference, please call for under age rental

Acceptable Major Credit Card for authorization hold is limited to VISA, MASTERCARD, and AMERICAN EXPRESS ,with renter’s name on it. WE DO NOT accept any prepay credit card, debit VISA or debit MASTERCARD or UNION PAY for authorization hold.

In Canada Liability or Property Accident Insurance and Collision Insurance is required on all vehicles. Customer can bring their own car rental insurance or purchase an Damage Waiver(ODW) from us. Customer bringing their own insurance is subject to a plate usage and insurance transfer administration fee. Customer using their own rental insurance needs to bring us the original written policy paper as we need to obtain a copy of the said policy. Daily, Weekly, and Monthly rates quoted on the reservation page does not include insurance.

For rentals 90 calendar days and over , it’s considered as a short term leasing. It is subject to purchase at lease the minimum basic insurance package from Mr. Rent A Car as no other insurance will be valid for this kind of rental, that includes any rental or substitute vehicle insurance or the credit card insurance.

The age of majority to rent a car is 25. Person age 19 to but not complete 25 can rent car as well but an underage surcharge will apply.

A class 5 BC license or equivalent is required for car rental. If renter hold a BC class 7 or equivalent license, he or she might rent the car with a new driver surcharge. For conditions to rent and operate any passenger vehicles over 10 seating spaces, renter must be over 25 years of age and carry a minimum of a class 4 BC license or equivalent, this includes any additional drivers who will be operation the above said vehicles. **Driver with a learner’s license class L does not qualify to rent and/or operate any type of rental vehicles.

Payment in full is required at the time of rental.

Acceptable payment method includes VISA, MASTERCARD, AMERICAN EXPRESS, DEBIT , WE CHAT PAY, AND CASH.

Additional drivers must meet all qualifications as the primary driver in regards to age, and license requirements. The person operating the rental car beside the renter must add their names to the contract. Additional driver/s fee might apply.

For Non-Local/Airport Customers, unlimited Kilometers may be available only when the rental vehicle remains within the province of the rental location. If the rental vehicle is traveling outside of the province of rental location, mileage will be limited to 200 km per day, 1400 km per week, or 3000 km per month with an additional $0.25 per kilometer for excess kilometers. Unlimited mileage is not available to local customers. Local customers are restricted to 200 km per day. For non-standard vehicle rentals such as Vans and Luxury Cars , kilometer restrictions will apply per category. Contact us for specific details for these vehicle types. Additional charges will apply for out of province or cross border travel and must be approved before rental is taken.

Canada and USA allowed only with written permission from the Mr Rent A Car Office. Traveling outside of the province of the original rental location will incur additional charges.

Certain geographical restrictions may still apply. Vehicles taken outside of the province or bordering province or state without our written permission will receive 100 kilometers per day and a charge of 0.25CAD per each additional kilometer. Vehicles are not permitted to travel into Alaska, the Yukon, the North West Territories, Nunavut or Mexico.

Vehicles must be returned with the same amount of fuel as at the start of rental to avoid refueling charges.

No pets are allowed inside the rental car except a service dog. Smoking of any kind including electric vape is prohibited in the rental car. A cleaning fee minimum of $500 cleaning and deodorizing fee will be charge to renter should the above describe happened.

Mr. Rent A Car reserves the right to cancel the reservation or refuse rental without any further reasons.

Mr. Rent-A-Car reserves the right to change above terms and conditions without any notice.

Frequently Asked Questions

We have rental locations in various cities namely- Vancouver, Richmond, Burnaby, Coquitlam and Calgary. We also offer airport rentals at VYR and YYC International Airports. Please visit our Locations page for detailed addresses and contact information.

Renters must be at least 21 years old. A young driver surcharge may apply to renters under 25.

You need to bring a valid driver’s license, a credit card in the renter’s name, and a confirmation of your reservation.

Yes, you can extend your rental period by contacting our customer service. Additional charges will apply.

Vehicles should be returned with the same amount of fuel as when rented. If not, a refueling fee will be charged.

Yes, we offer one way rentals between our locations. Additional fees may apply.

You can make a reservation online through our website, by calling our customer service hotline, or by visiting any of our rental locations.

What information do I need to provide to make a reservation?

No, we do not accept debit cards.

We offer a wide range of vehicles, including economy cars, SUVs, luxury vehicles, and vans. Please visit our Fleet page for more details.

Yes, all our rental cars come with basic insurance coverage. Additional coverage options are available for purchase.

Yes, you can add additional drivers for a nominal fee. All additional drivers must meet the same rental requirements as the primary driver.

Yes, we offer GPS units and child seats for an additional fee. Please request these at the time of reservation.

In case of an accident, contact the local authorities and our customer service immediately. For breakdowns, our roadside assistance service is available 24/7.

Rental rates are calculated based on the type of vehicle, rental duration, and mileage. Additional fees may apply for extra services or equipment.

We accept major credit cards, and, in some locations, cash. Please check with your rental location for specific details.

Yes, a security deposit is required at the time of rental. The amount varies based on the vehicle type and rental duration.

You will need to provide a valid driver’s license, a major credit card, and your contact details.

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Rental car Richmond: Navigating British Columbia with Mr. Rent A Car

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Rental car Richmond services provide a vital link for travelers who want to explore the vibrant landscapes of British Columbia with total independence. Whether you are landing at the Vancouver International Airport or are a local resident in need of a temporary set of wheels, having a vehicle gives you the freedom to set your own schedule. At Mr. Rent A Car, we have spent nearly three decades building a reputation for “logistical sanity.” We believe that the process of getting a car should be as smooth as the drive itself. From our wide selection of modern vehicles to our transparent safety protocols, we focus on delivering a professional experience that puts the driver first.

When you decide to choose a rental car Richmond option, you are choosing a partner that understands the local roads and the needs of modern travelers. Founded in 1996, Mr. Rent A Car has grown from a small family operation into a respected leader in the Canadian rental industry. Our success is built on a foundation of honesty, competitive pricing, and a human-to-human approach that avoids the cold, corporate feel of larger agencies. Whether you need a fuel-efficient sedan for city errands or a spacious SUV for a trip to the mountains, our Richmond-based team is dedicated to ensuring you hit the road with confidence.

The Heritage of Mr. Rent A Car: Since 1996

The history of Mr. Rent A Car is a story of steady growth fueled by a commitment to the community. We opened our first store right here in Richmond in 1996. Back then, our goal was simple: to provide our neighbors with reliable transportation at a fair and honest price. We started with only five cars, but our focus on quality service quickly caught on. By 1998, our fleet had grown tenfold, and in the year 2000, we officially expanded our reach into the Vancouver market.

As technology evolved, so did we. In 2003, we launched our first website, allowing our customers to browse and book vehicles from the comfort of their homes. Over the years, we have continued to expand, opening locations in Burnaby, Coquitlam, and Surrey, and eventually bringing our unique brand of service to Calgary in 2019. Despite our growth, we remain a company that values personal connections. When you walk into our River Road location in Richmond, you are not just a reservation number; you are a guest whom we are proud to serve.

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A Fleet for Every Story and Every Road

One of the highlights of choosing our rental car Richmond service is the incredible variety of vehicles we offer. We understand that every trip has different requirements, so we maintain a fleet that ranges from compact efficiency to high-capacity power.

Economy and Full-Size Sedans

For individuals, couples, or business travelers, our sedans are a perfect choice. They are easy to maneuver through Richmond’s busy streets and offer excellent fuel economy for longer drives. Whether you choose a compact model for a quick day trip or a full-size sedan for added legroom and trunk space, you can expect a clean, modern vehicle that is ready to perform. These cars are ideal for those who want a practical and affordable way to get around the Greater Vancouver area.

SUVs and Crossovers for Adventure

If your plans involve more than just city driving, our SUVs and crossovers are ready for the task. We offer everything from agile mid-size SUVs to premium, high-capacity models like the GMC Yukon or Chevrolet Suburban. These vehicles provide a commanding view of the road and the extra space needed for luggage, sports equipment, or a group of friends. With advanced features and plenty of power, our SUVs ensure that you can explore the rugged beauty of the West Coast in total comfort and style.

Passenger Vans for Group Logistics

Traveling with a large group can be a challenge, but our 7-passenger and 8-passenger vans make it easy. These vehicles are designed to keep everyone together, turning a logistical hurdle into a shared experience. Choosing a large van is often more cost-effective than renting multiple cars and simplifies parking and navigation. Whether it is a family reunion or a corporate outing, our high-capacity vans provide the space and reliability you need to keep your group moving forward.

Reliability Built in Our Garages

At Mr. Rent A Car, we believe that a well-maintained vehicle is the foundation of a safe and successful trip. We do not take safety lightly, which is why we follow a strict philosophy of “Reliability Built in Our Garages.”

Rigorous Multi-Point Inspections

Every vehicle in our fleet undergoes a thorough inspection before and after every rental. We don’t just check the surface; our professional team looks at the health of the engine, the condition of the brakes, and the depth of the tire tread. We also verify that all safety sensors and lights are functioning perfectly. By performing these checks in our own professional facilities, we maintain a level of quality control that ensures every car is in peak condition when you take the keys.

Proactive Maintenance and Recalls

We are extremely proactive regarding manufacturer safety recalls. Our management team monitors safety alerts daily. If a vehicle has a pending safety update, it is grounded immediately. We do not rent out any car that has an outstanding safety issue. It only returns to our active fleet once it has been certified as safe by professional mechanics. This dedication to preventative maintenance is a core part of our promise to our customers, ensuring you never have to worry about the mechanical integrity of your rental.

Modern Safety Technology

By rotating our fleet frequently, we ensure that our customers have access to the latest safety engineering. Many of our vehicles come equipped with advanced technology such as:

  • Collision Warning Systems: To alert you to potential obstacles ahead.
  • Blind-Spot Monitoring: Essential for safely changing lanes on busy highways.
  • Rearview Cameras: To make parking in tight Richmond stalls a stress-free task.
  • Tire-Pressure Alerts: Ensuring your vehicle is always running at optimal levels for safety and fuel efficiency.

Strategic Locations for Maximum Convenience

Accessibility is a major part of our professional service. We have placed our branches in the most convenient spots to ensure that when you need a rental car Richmond experience, we are right where you need us to be.

  • Richmond (River Road): Our flagship location is the heart of our operations, serving the local community and nearby business districts.
  • Vancouver International Airport (YVR) Offsite: Located just five minutes from the terminal, our offsite airport branch offers a quick shuttle service. This allows you to avoid the high surcharges and long lines typically found at the on-site airport counters.
  • Vancouver Downtown: Situated on Drake Street, this location is perfect for those staying in the city’s hotels or visiting for business.
  • Burnaby, Coquitlam, and Surrey: These locations ensure that our reliable vehicles are accessible to residents throughout the Lower Mainland.
  • Calgary (YYC): For those traveling to Alberta, our Calgary branch provides the same high standards of service you expect from our BC locations.
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Simple and Transparent Rental Requirements

We believe that renting a car should be straightforward and honest. To ensure a smooth experience at the counter, we maintain clear and simple requirements for all our customers.

  • Valid Identification: You must present a valid, original driver’s license at the time of pickup. International visitors should also bring their home country’s license and an international driving permit if applicable.
  • Age Policies: The minimum age to rent is 21. For drivers between the ages of 21 and 24, an underage surcharge and a higher security deposit may apply. Drivers aged 25 and over enjoy our standard rates and deposit requirements.
  • Security Deposit: We require a security authorization hold on a major credit card in the driver’s name. We accept Visa, Mastercard, and American Express. Please note that we do not accept debit cards, prepaid cards, or Union Pay for this authorization.
  • Payment and Paperwork: Our transparent pricing ensures that the rate you see is the rate you get. We walk you through your rental agreement so you understand every detail before you sign.

The Ease of 24/7 Online Reservations

In a world that never stops, our booking system is designed to give you “logistical sanity.” Our website allows you to manage your travel plans on your own time, 24 hours a day.

Our online booking platform is easy to navigate and allows you to:

  1. Select Your Locations: Choose where you want to pick up and drop off your vehicle.
  2. Browse Real-Time Availability: See exactly which vehicles are ready for your dates.
  3. Compare Models: Check seating capacity and luggage space to find the perfect fit.
  4. Add Essential Extras: Secure a GPS unit or a child safety seat with just a few clicks.
  5. Get Instant Confirmation: Receive your booking details via email immediately so you can plan the rest of your trip with peace of mind.

Booking online not only ensures that you get our best rent prices but also guarantees that your preferred vehicle will be waiting for you upon arrival.

Comprehensive Insurance for Total Peace of Mind

Navigating insurance can often be the most confusing part of renting a car. At Mr. Rent A Car, we aim to make it simple by offering clear protection options that cover you in almost any situation.

  • Collision Damage Waiver (CDW): This option limits your financial liability if the vehicle is damaged in an accident, regardless of who is at fault.
  • Third-Party Liability: This is crucial coverage that protects you against claims if someone else is injured or their property is damaged while you are driving.
  • Theft Protection: This ensures you are not on the hook for the full value of the vehicle if it is stolen or vandalized during your rental period.
  • Personal Accident Insurance (PAI): Provides financial support for medical costs for the driver and passengers in the event of an accidental injury.

While we encourage you to check if your personal auto insurance or credit card offers coverage, many of our clients find that our in-house plans are the most convenient and reliable way to ensure there are no gaps in protection.

Professional Tips for Your Richmond Rental

To help you have the best possible experience, our local team has put together a few expert tips for navigating your rental car Richmond journey:

  1. The Pre-Trip Walkaround: We encourage all our customers to walk around the vehicle with our staff before leaving. Take a few photos or a quick video of the car’s condition to ensure total transparency for both parties.
  2. Understand the Fuel Policy: Most rentals are given with a full tank and should be returned the same way. Always check which type of fuel your vehicle requires; for example, many of our premium models require high-octane gasoline.
  3. Mind the Clearances: If you are renting one of our large passenger vans or full-size SUVs, remember that they are taller and wider than standard cars. Always be mindful of height restrictions in underground parking garages.
  4. Sync Your Technology: Take a moment to sync your phone with the car’s Bluetooth system before you leave the lot. Having your navigation and hands-free calling ready to go will make your drive much safer and more enjoyable.

Long-Term Solutions for Extended Stays

Sometimes, a few days is not enough. For those who need a vehicle for a month or longer, Mr. Rent A Car offers flexible long-term rental solutions that are a great alternative to traditional leasing.

Our long-term rentals are perfect for:

  • Business Projects: Professionals on extended assignments who need reliable transport.
  • Relocating Families: Those who are moving to the area and need a car while they settle in.
  • Waiting for a New Car: Customers who are between vehicles and need a high-quality gap solution.

With our long-term plans, you get the benefits of a modern vehicle without the commitment of long-term debt or the hassle of managing your own maintenance. We handle all the routine servicing in our professional garages, ensuring your daily routine is never interrupted.

Discover Richmond: A World-Class Destination

Once you have your rental car Richmond vehicle, the city is yours to explore. Richmond is a unique blend of urban excitement and serene natural beauty, offering something for every type of traveler.

  • Steveston Village: Visit this historic fishing village to stroll along the waterfront, explore the Gulf of Georgia Cannery, and enjoy some of the best seafood in the province.
  • Richmond Nature Park: Take a drive to this peaceful oasis to walk the trails through peat bogs and woodlands—a perfect spot for bird watching.
  • International Buddhist Temple: Marvel at the intricate architecture and serene gardens of one of the largest and most authentic Buddhist temples in North America.
  • The Richmond Night Market: Use your car to easily access this massive seasonal event, which features hundreds of food stalls and unique shopping opportunities.

Having your own car makes it easy to hop between these locations and even venture further out to places like Whistler or the scenic Fraser Valley.

The Human Side of Professional Service

At the heart of Mr. Rent A Car is a team of people who truly care about your travel experience. We are not a giant, faceless corporation; we are a locally founded business that takes pride in being helpful and friendly. We avoid high-pressure sales tactics and hidden fees because we want to build a long-term relationship with you.

Our “human-to-human” approach means that if you have a question or an issue, you can speak to a real person who has the authority to help. This personal touch, combined with our professional standards, is what has allowed us to thrive since 1996. Whether you are a first-time visitor to Canada or a loyal local customer, we treat every rental with the same level of care and attention to detail.

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A Reliable Partner for Your Next Journey

Choosing a rental car Richmond service with Mr. Rent A Car is an investment in your own peace of mind. Since 1996, we have dedicated ourselves to providing a professional and reliable experience that respects the human side of travel. Our diverse fleet of sedans, SUVs, and passenger vans ensures that you can find the perfect vehicle for any occasion, from business trips to family vacations. With strategic locations, transparent safety protocols, and a commitment to meticulous maintenance, we take the guesswork out of renting a car. 

Our 24/7 online booking system and straightforward requirements make it easy to secure your ride and get on with your adventure. We take great pride in our “Reliability Built in Our Garages” philosophy, ensuring that every car we rent is as safe as it is comfortable. Whether you need a vehicle for a single day or a long-term monthly stay, Mr. Rent A Car is your trusted partner on the road. We invite you to experience the difference that three decades of local expertise and a customer-first attitude can make. Let us help you turn your next drive into a world-class journey across the beautiful landscapes of British Columbia.

Frequently Asked Questions

Where is the main Mr. Rent A Car office in Richmond?

Our flagship Richmond branch is located at 7780 River Road, making it easily accessible for both locals and travelers.

Is there a shuttle for airport arrivals?

Yes, we offer a quick shuttle service from Vancouver International Airport (YVR) to our nearby offsite location, helping you save on airport fees.

What is the minimum age to rent a car?

The minimum age is 21. Drivers between 21 and 24 are welcome, though an underage surcharge and a higher security deposit typically apply.

What documents do I need to bring?

You must bring a valid, original driver’s license. If you are an international traveler, an international driving permit is also recommended.

Do you accept debit cards for the security deposit?

No, we require a major credit card (Visa, Mastercard, or American Express) in the driver’s name for the security authorization hold.

Can I rent a car for a month or longer?

Yes, we offer flexible long-term rental solutions with discounted rates for stays of 30 days or more, without the need for a lease.

Is insurance included in the rental price?

Standard liability is provided, but we highly recommend our “Peace of Mind” packages, which include Collision Damage Waivers and theft protection.

What kind of SUVs do you have for rent?

Our fleet includes a variety of sizes, from compact crossovers to full-size premium SUVs like the Chevrolet Suburban and GMC Yukon.

How do you ensure the cars are safe to drive?

We perform multi-point inspections on every vehicle before and after each rental and are proactive about completing all manufacturer safety recalls.

Can I return my rental car after hours?

Drop-off procedures vary by location. Please speak with our professional staff during pickup to arrange the most convenient return plan for your schedule.

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