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Daily rate is based on 24 hours; there is a 30 minute grace period for return, after 30 minutes late, hourly charges may apply. After 120 minutes late, a full-day late charge will be applied.

Minimum rental is 1 day.

Once we receive your online reservation request, we will process it and send you a reservation confirmation letter, Please provide valid information as we might have to contact you to finalize the booking if you did not leave your credit card information for deposit to secure the rental car.

Please note that we will charge a deposit to secure the car for your reservation, customer can provide their credit card information online or phone-in to our office. Customer need to make sure to bring and present that credit card at time of rental, a different method of payment can be used at time of rental but the credit card used for reservation must be present as well.

If you require multiple vehicles for the same or overlapping time periods, please make sure to use a different name for each reservation otherwise the duplicate name reservation will automatically be cancelled. Mr. Rent-A-Car will not be responsible for any canceled reservations.

You must contact the rental office to inform of the delay if the delay will be greater then 2 hours prior to the scheduled arrival time in order for the car to be held. Every effort will be made to accommodate based on fleet availability. However during the peak seasons, any uninformed delays beyond 30 mins will be considered a “No-show” and Mr. Rent A Car reserves all the right to release the reservation for next customer. Cost of upgrading to other size of vehicles will be borne by customers. Mr. Rent A Car cannot be held responsible for upgrading vehicle during unavailability of the reserved vehcile type due to uninformed delayed arrivals.

Please note that during peak season, once we confirm and hold the car for your reservation, if for any reason the delay occurred , the delayed pickup time will be arranged but the return time will stay the same as the original reserved return time. Any overage return during peak season will result on a penalty and extra daily rate will apply instead of a normal rental daily rate.

To extend a rental from your originally scheduled return time, you must contact your rental location. A service fee of $20.00 will apply and your original per-day rental rate may change.

For YVR arrival customer, Please call 604-303-0063 when you are in the baggage claim area, after contact us, you can proceed to the designated pickup location await for the pick up service. For the pick up locations on domestic and international, please refer to our online link for video demo.

For all other rental except Airport location rental, shuttle service is available per-arranged. An surcharge may apply to distance within 10 KM. from our rental office. Please phone the local rental office to arrange for the pick up service if needed.

Rental Conditions and Reuqiements

A valid government issued Drivers license is required at the time of rental, we only accept original documents and no photo copy will be accepted. If an international driving permit is used, the original drivers license must accompany the permit for the rental.

In some cases when license does not contain a photograph such as a temporary license, another piece of government issued photo ID will be needed.

Customer will need a major credit card in their own name at the time of the rental. Although customer can choose to pay their rental in a different way, a credit card is required to do an authorization hold, and that will act as a SECURITY HOLD for the rental. Authorization hold is not a payment, but customer must have the equivalent credit amount available at the time of rental. (see below)

Economy to Full-size : $500 for age 25 and over, $1000 for age 21 to not yet 25,

SUVs, Premium or Mini Vans, Pick-up truck, 6 seats and up : $1000 for age 25 and over,

Luxury & Sport cars : $2500 for age 25 and over, due to luxury class difference, please call for under age rental

Acceptable Major Credit Card for authorization hold is limited to VISA, MASTERCARD, and AMERICAN EXPRESS ,with renter’s name on it. WE DO NOT accept any prepay credit card, debit VISA or debit MASTERCARD or UNION PAY for authorization hold.

In Canada Liability or Property Accident Insurance and Collision Insurance is required on all vehicles. Customer can bring their own car rental insurance or purchase an Damage Waiver(ODW) from us. Customer bringing their own insurance is subject to a plate usage and insurance transfer administration fee. Customer using their own rental insurance needs to bring us the original written policy paper as we need to obtain a copy of the said policy. Daily, Weekly, and Monthly rates quoted on the reservation page does not include insurance.

For rentals 90 calendar days and over , it’s considered as a short term leasing. It is subject to purchase at lease the minimum basic insurance package from Mr. Rent A Car as no other insurance will be valid for this kind of rental, that includes any rental or substitute vehicle insurance or the credit card insurance.

The age of majority to rent a car is 25. Person age 19 to but not complete 25 can rent car as well but an underage surcharge will apply.

A class 5 BC license or equivalent is required for car rental. If renter hold a BC class 7 or equivalent license, he or she might rent the car with a new driver surcharge. For conditions to rent and operate any passenger vehicles over 10 seating spaces, renter must be over 25 years of age and carry a minimum of a class 4 BC license or equivalent, this includes any additional drivers who will be operation the above said vehicles. **Driver with a learner’s license class L does not qualify to rent and/or operate any type of rental vehicles.

Payment in full is required at the time of rental.

Acceptable payment method includes VISA, MASTERCARD, AMERICAN EXPRESS, DEBIT , WE CHAT PAY, AND CASH.

Additional drivers must meet all qualifications as the primary driver in regards to age, and license requirements. The person operating the rental car beside the renter must add their names to the contract. Additional driver/s fee might apply.

For Non-Local/Airport Customers, unlimited Kilometers may be available only when the rental vehicle remains within the province of the rental location. If the rental vehicle is traveling outside of the province of rental location, mileage will be limited to 200 km per day, 1400 km per week, or 3000 km per month with an additional $0.25 per kilometer for excess kilometers. Unlimited mileage is not available to local customers. Local customers are restricted to 200 km per day. For non-standard vehicle rentals such as Vans and Luxury Cars , kilometer restrictions will apply per category. Contact us for specific details for these vehicle types. Additional charges will apply for out of province or cross border travel and must be approved before rental is taken.

Canada and USA allowed only with written permission from the Mr Rent A Car Office. Traveling outside of the province of the original rental location will incur additional charges.

Certain geographical restrictions may still apply. Vehicles taken outside of the province or bordering province or state without our written permission will receive 100 kilometers per day and a charge of 0.25CAD per each additional kilometer. Vehicles are not permitted to travel into Alaska, the Yukon, the North West Territories, Nunavut or Mexico.

Vehicles must be returned with the same amount of fuel as at the start of rental to avoid refueling charges.

No pets are allowed inside the rental car except a service dog. Smoking of any kind including electric vape is prohibited in the rental car. A cleaning fee minimum of $500 cleaning and deodorizing fee will be charge to renter should the above describe happened.

Mr. Rent A Car reserves the right to cancel the reservation or refuse rental without any further reasons.

Mr. Rent-A-Car reserves the right to change above terms and conditions without any notice.

Frequently Asked Questions

We have rental locations in various cities namely- Vancouver, Richmond, Burnaby, Coquitlam and Calgary. We also offer airport rentals at VYR and YYC International Airports. Please visit our Locations page for detailed addresses and contact information.

Renters must be at least 21 years old. A young driver surcharge may apply to renters under 25.

You need to bring a valid driver’s license, a credit card in the renter’s name, and a confirmation of your reservation.

Yes, you can extend your rental period by contacting our customer service. Additional charges will apply.

Vehicles should be returned with the same amount of fuel as when rented. If not, a refueling fee will be charged.

Yes, we offer one way rentals between our locations. Additional fees may apply.

You can make a reservation online through our website, by calling our customer service hotline, or by visiting any of our rental locations.

What information do I need to provide to make a reservation?

No, we do not accept debit cards.

We offer a wide range of vehicles, including economy cars, SUVs, luxury vehicles, and vans. Please visit our Fleet page for more details.

Yes, all our rental cars come with basic insurance coverage. Additional coverage options are available for purchase.

Yes, you can add additional drivers for a nominal fee. All additional drivers must meet the same rental requirements as the primary driver.

Yes, we offer GPS units and child seats for an additional fee. Please request these at the time of reservation.

In case of an accident, contact the local authorities and our customer service immediately. For breakdowns, our roadside assistance service is available 24/7.

Rental rates are calculated based on the type of vehicle, rental duration, and mileage. Additional fees may apply for extra services or equipment.

We accept major credit cards, and, in some locations, cash. Please check with your rental location for specific details.

Yes, a security deposit is required at the time of rental. The amount varies based on the vehicle type and rental duration.

You will need to provide a valid driver’s license, a major credit card, and your contact details.

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Rent a car Richmond: Your Comprehensive Guide to Exploring British Columbia

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Rent a car Richmond services are the gateway to a truly personalized West Coast adventure. Whether you are landing at the airport or reside locally, having your own vehicle offers a level of freedom that public transit simply cannot match. At Mr. Rent A Car, we provide more than just a set of keys; we offer a professional partnership built on nearly thirty years of local expertise. Our Richmond branch on River Road is strategically positioned to serve as your starting point for exploring the historic Steveston Village, the bustling local markets, and the scenic beauty of the surrounding Fraser River.

When you decide to rent a car Richmond through our service, you are stepping into a world of “logistical sanity.” We understand that travel can be unpredictable, which is why we prioritize simple booking processes and reliable vehicles. Founded in 1996, Mr. Rent A Car has evolved from a small family-run operation into a leading name in Western Canada. We take immense pride in our “Reliability Built in Our Garages” philosophy, which means every vehicle—from a fuel-efficient compact to a spacious 8-passenger van—is vetted by our in-house technicians.

A Legacy of Service: The Story of Mr. Rent A Car

To understand the quality of our current service, it helps to look back at where we started. Mr. Rent A Car began its journey in 1996 in Richmond, British Columbia. Our founder launched the business with a humble fleet of just five cars and a very specific vision: to create a rental experience that felt personal and human. In an industry often dominated by giant, faceless corporations, we wanted to be the friendly, local alternative where customers were treated like neighbors rather than just reservation numbers.

By 1998, our dedication to customer care saw our fleet grow to fifty vehicles. The turn of the millennium marked our successful expansion into the Vancouver market in 2000, followed by the launch of our first website in 2003 to make online booking a reality for our growing customer base. Over the decades, we continued to open branches in Burnaby, Coquitlam, and Surrey, eventually reaching Calgary in 2019. Today, with over twenty-eight years of experience, we remain a trusted, professional provider that hasn’t forgotten its roots in Richmond, continuing to offer the same genuine care that started it all.

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Exploring the Richmond Fleet: A Vehicle for Every Need

We believe that the right vehicle can transform a simple drive into a memorable experience. That is why we offer an extensive range of models, ensuring that whether you are a solo business traveler or a large family, you have the perfect fit for your specific requirements.

Agile and Efficient: Sedans and Compacts

For those who prioritize fuel efficiency and ease of parking, our economy and mid-size sedans are the top choice. These vehicles are perfect for navigating the urban streets of Richmond or making a quick trip into downtown Vancouver. If you need a bit more comfort and trunk space for your shopping hauls or business gear, our full-size sedans provide a smoother ride and extra room without compromising on performance. Each car is a modern model, kept in pristine condition for your enjoyment.

Versatility and Command: SUVs and Crossovers

When your plans involve heading toward the North Shore mountains or carrying heavier luggage, our SUVs are ready to perform. We offer everything from compact crossovers for small groups to high-capacity premium SUVs like the Chevrolet Suburban or GMC Yukon. These vehicles offer a commanding view of the road and the all-wheel-drive capability that provides extra confidence during the rainy West Coast months. They are the ideal companions for those looking to explore the rugged beauty beyond the city limits.

Bringing Everyone Together: Passenger Vans

One of our specialties is accommodating large groups. We have spent years refining our fleet to ensure that our 7-passenger and 8-passenger vans are not just functional, but genuinely comfortable. Models like the Honda Odyssey, Toyota Sienna, and Chrysler Grand Caravan allow your entire family or team to travel in one vehicle. This simplifies your logistics—one parking fee, one fuel bill, and a shared experience where the conversation never has to stop. It is the smartest way to manage group mobility in Richmond.

Reliability Built in Our Garages: Our Safety Standard

At Mr. Rent A Car, your safety is not just a checkbox; it is a non-negotiable standard. We take a proactive approach to maintenance that we call “Reliability Built in Our Garages.” This means we don’t outsource our safety—we manage it ourselves in our own professional facilities.

Rigorous Multi-Point Inspections

Every vehicle in our fleet undergoes a thorough inspection before and after every rental. We don’t just wash the car and hand it over; our technicians check the brakes, tire tread, fluid levels, and all essential safety sensors. We are committed to catching potential issues before they ever affect your trip. This meticulous attention to detail ensures that when you pull out of our Richmond lot, you are driving a vehicle that is mechanically sound and ready for the road ahead.

Proactive Recall Monitoring

In the modern automotive world, safety recalls are common. We take a firm stance on this: we monitor manufacturer safety recalls every single day. If a vehicle in our fleet is flagged for even a minor recall, it is grounded immediately. It stays off the road until the professional repairs are completed and certified. This proactive stance ensures that you are always driving a vehicle that meets the most current safety and manufacturing standards, giving you total peace of mind.

Modern Safety Technology

Because we rotate our fleet frequently, typically every 24 to 36 months, you benefit from the latest innovations in safety technology. Many of our vehicles come equipped with advanced features such as:

  • Blind-Spot Monitoring: Essential for safely changing lanes on busy Richmond highways.
  • Rearview Cameras and Sensors: Helping you park with ease in tight city spots or crowded market lots.
  • Collision Warning Systems: Providing an extra layer of protection on high-speed routes.
  • Tire Pressure Alerts: Ensuring your vehicle is running at optimal levels for both safety and fuel efficiency.

Strategic Locations for Your Convenience

Accessibility is a cornerstone of professional service. We have placed our branches in the most convenient spots to ensure that when you want to rent a car Richmond experience, we are never far away.

  • Richmond (River Road): Our flagship location is the heart of our local operations, ideally situated to serve the Richmond community and nearby business hubs.
  • Vancouver International Airport (YVR) Offsite: Located just five minutes from the main terminal, our offsite airport branch offers a quick, professional shuttle service. This allows you to avoid the long queues and higher fees often found at airport counters.
  • Vancouver Downtown: Situated on Drake Street, this location is perfect for those staying in urban hotels or attending downtown meetings.
  • Suburban Branches: With locations in Burnaby, Coquitlam, and Surrey, a Mr. Rent A Car office is always within reach across the Lower Mainland.
  • Calgary: Our expansion into Alberta means you can expect the same high standards when visiting the “Stampede City.”
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Simple and Transparent Rental Requirements

We believe that the process of getting a car should be straightforward and human-friendly. We maintain clear requirements so you can arrive at our counter with total confidence.

  • Valid Identification: You must provide a valid, original government-issued driver’s license. If you are using an international driving permit, it must be accompanied by your original license.
  • Age Policies: The minimum age to rent with us is 21. For drivers between the ages of 21 and 25, an underage surcharge and a higher security deposit may apply to meet insurance requirements. Those 25 and over enjoy our standard rates.
  • Credit Card Authorization: We require a major credit card (Visa, Mastercard, or American Express) in the driver’s name for the security deposit hold. Please note that we do not accept debit cards, prepaid cards, or Union Pay for this authorization hold.
  • Insurance: In Canada, insurance is mandatory. You can choose to bring your own verified rental coverage or purchase one of our comprehensive Damage Waiver (ODW) packages for a worry-free experience.

The Ease of 24/7 Online Booking

In our fast-paced world, convenience is key. Our website is designed to provide “logistical sanity,” allowing you to book your vehicle at any time of the day or night. Our intuitive system makes it easy to:

  1. Select Your Locations: Choose where you want to pick up and drop off your vehicle.
  2. Browse Real-Time Availability: See exactly which cars are ready for your dates.
  3. Compare Models: Look at seating capacity and luggage space to find your perfect match.
  4. Add Essential Extras: Secure a GPS unit or child safety seats with just a few clicks.
  5. Get Instant Confirmation: Receive your reservation details via email so you can plan the rest of your trip with ease.

Booking online not only secures your vehicle but also ensures you get our most competitive rent prices, especially for longer stays where discounts are automatically applied.

Insurance and Peace of Mind

Understanding your insurance options is a vital part of a successful rental. We offer several levels of protection to ensure you are covered against the unexpected.

  • Collision Damage Waiver (CDW): This helps reduce your financial liability if the vehicle is damaged during your rental period, regardless of who is at fault.
  • Third-Party Liability: This crucial coverage protects you in the event that someone else is injured or their property is damaged while you are operating the rental.
  • Theft Protection: Ensuring you are not on the hook for the full value of the car if it is stolen or vandalized during your trip.
  • Personal Accident Insurance (PAI): Provides financial support for medical or ambulance costs for the driver and passengers in the event of an accidental injury.

We always recommend checking your personal auto policy or credit card benefits, but for those who want no gaps and no surprises, our in-house coverage remains the most reliable option.

Long-Term Solutions for Modern Lifestyles

Sometimes, a few days or a week is not enough. For those who need a vehicle for a month or longer, Mr. Rent A Car offers flexible long-term rental solutions that are a great alternative to traditional leasing. This “asset-light” lifestyle is becoming increasingly popular for those who want a modern car without the burden of long-term debt or maintenance costs.

Our long-term plans offer:

  • No Long-Term Contracts: You aren’t locked into a multi-year commitment or complex credit checks.
  • Included Maintenance: We handle all the oil changes and routine servicing in our own garages.
  • Rate Stability: Enjoy significantly discounted monthly rates that are highly competitive compared to the cost of ownership.
  • Flexibility: If your needs change, we simply swap you into another vehicle, ensuring your daily routine is never interrupted.

A Four-Day Richmond Adventure Itinerary

Once you have secured your rent a car Richmond vehicle, the city is yours to discover. Here is a sample itinerary to help you make the most of your four days in the area:

  • Day 1: Cultural Exploration: Start in historic Steveston Village. Stroll the waterfront, visit the Gulf of Georgia Cannery, and enjoy the sunset at Garry Point Park.
  • Day 2: Markets and Shopping: Drive to the Richmond Night Market (seasonal) for incredible street food, or head to the Aberdeen Centre for world-class shopping and unique boutiques.
  • Day 3: Nature and Parks: Take a scenic drive to Iona Beach Regional Park to walk the long jetty, or visit the Richmond Nature Park for a peaceful walk through the peat bogs.
  • Day 4: City Connections: Use your rental to cross into Vancouver for a day at Stanley Park or head south to the Tsawwassen ferry terminal for a quick trip to Vancouver Island.

Having your own car makes coordinating these diverse activities simple, allowing you to move at your own pace and change your plans on a whim.

The Human Side of Professional Service

At the heart of Mr. Rent A Car is a team of professionals who truly care about your experience. We are not just a fleet of cars; we are a group of people dedicated to helping you reach your destination. We believe in being helpful, friendly, and honest. We avoid hidden fees and high-pressure sales tactics because we want to build a long-term relationship with you.

Our “human-to-human” approach means that if you have questions or need assistance with your booking, we are here to help round the clock. This commitment to genuine service is what has allowed us to thrive for nearly thirty years. When you choose us, you are choosing a partner who understands that your trip is important and that your time is valuable.

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A Reliable Partner for Your West Coast Journey

Choosing a rent a car Richmond service with Mr. Rent A Car is a decision to prioritize quality, safety, and a personal touch. Since our founding in 1996, we have grown into a trusted leader by staying true to our local roots and professional standards. Our diverse fleet ensures that whether you are traveling for business, a family vacation, or a long-term relocation, we have the perfect vehicle to meet your needs. With strategic locations across the Lower Mainland and Calgary, and a commitment to meticulous in-house maintenance, we provide a level of reliability that gives you total peace of mind. 

Our 24/7 online booking system and transparent insurance options make the rental process efficient and straightforward. We take great pride in our “Reliability Built in Our Garages” philosophy, ensuring that your safety is always our first priority. Whether you need an economy sedan for a day or a premium SUV for a month, Mr. Rent A Car is dedicated to providing the “logistical sanity” you deserve. We invite you to experience the difference that nearly three decades of dedicated service can make on your next journey. Drive with us and discover the freedom of the road with a partner you can truly trust.

Frequently Asked Questions

Where is the main Mr. Rent A Car office in Richmond?

Our flagship Richmond branch is located on River Road, providing easy access to the local community and business hubs.

Can I rent a car from the Vancouver International Airport?

Yes, we have an offsite airport branch just five minutes from YVR with a quick shuttle service to help you avoid airport fees.

What is the minimum age to rent a vehicle?

The minimum age to rent is 21. Drivers between 21 and 24 are welcome, though an underage surcharge and a higher security deposit may apply.

What kind of identification do I need to bring?

You must provide a valid, original government-issued driver’s license. Photocopies are not accepted.

Do you accept debit cards for the security deposit?

No, we require a major credit card (Visa, Mastercard, or American Express) in the driver’s name for the security authorization hold.

Is insurance included in the rental price?

Standard liability is required. You can bring your own verified insurance or purchase one of our Damage Waiver (ODW) packages.

What is your policy on fuel?

We follow a “level-to-level” fuel policy. Vehicles should be returned with the same amount of fuel as when they were rented.

Can I add an additional driver to my contract?

Yes, additional drivers can be added for a nominal fee, provided they meet the same age and license requirements as the primary driver.

How do you ensure the safety of your rental cars?

Every vehicle undergoes a rigorous multi-point inspection in our own garages and we monitor manufacturer safety recalls daily.

Can I rent a car for a month or longer?

Yes, we offer flexible long-term rentals with significant monthly discounts, providing a great alternative to traditional leasing.

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